Financial Controller

Fairness feels good

Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsman, we're championing positive change. Achieving our purpose takes progressive thinking, accountability and resilience. At AFCA, our inclusive leadership values every voice. We offer our people flexible work options, thoughtful benefits and opportunities to deepen expertise. Flourish in a diverse, caring culture. Feel the difference of belonging to an organisation intentionally designed to put people first.

Are you a seasoned finance leader ready to make a meaningful impact? At AFCA, we're seeking a Financial Controller to lead our financial operations and governance functions with precision, integrity, and strategic foresight.

This is a pivotal leadership role responsible for overseeing AFCA's core accounting operations, statutory compliance, and financial governance. You'll manage payroll, accounts payable and receivable, financial accounting, and treasury functions, ensuring accuracy, transparency, and continuous improvement across all financial processes.

You'll also play a key role in supporting transformation initiatives, embedding best-practice financial management, and driving operational excellence. This role will have approximately 8 direct reports.  

Key Responsibilities include:

• Lead end-to-end financial operations including payroll, AP/AR, and cash management
• Deliver accurate month-end and year-end financial reporting
• Provide technical accounting advice and ensure compliance with Australian Accounting Standards
• Manage internal controls, finance systems access, and audit processes
• Oversee fixed asset management and treasury functions
• Prepare board-level financial reports and variance analysis
• Champion continuous improvement and team capability development

In this role you will collaborate closely with:

• AFCA's Finance Team and Senior Leadership Group
• External auditors, financial firms, and banking institutions
• Service providers and third-party suppliers

To be successful in this role you will need:

• CA/CPA qualification with several years experience in senior financial leadership
• Deep expertise in financial accounting, internal controls, and compliance
• Proficiency in Microsoft D365 FinOps or similar ERP systems
• Advanced Excel skills and strong analytical acumen
• Exceptional leadership, communication, and stakeholder management skills
• A proactive mindset with a passion for continuous improvement

Why AFCA

• BOSS Best Places to Work 2024 –credited for its culture, engagement and flexible working arrangements.
• Most Inclusive Workplace 2024 – Australian HR Institute (AHRI) Awards.
• Employer of Choice Public Sector and NFP – Australian HR Awards 2023
• Bronze AWEI Accreditation 2024 – Recognised for LGBTQ+ workplace inclusion.
• Accredited Family Friendly Workplace – Supporting work-life balance and inclusivity.
• Hybrid working – Flexible arrangements with state-of-the-art offices designed for collaboration and wellbeing.
• Inclusive leave options – Flexible public holidays, 20 weeks paid parental leave, gender affirmation leave, women's health leave, and paid time off over Christmas.
• Financial benefits – Not-for-profit salary packaging to boost take-home pay.
• Locations – A team of over 1,200 dedicated professionals based in modern Melbourne and Sydney CBD offices.

To apply

If you're passionate about fairness and believe your skills align with this role, we encourage you to apply—even if you don't meet every single criterion.

We welcome applications from people of all backgrounds, cultures, abilities, sexual orientations, and gender identities. If you require any accessibility support during the recruitment process, please reach out to our team at [email protected].

AFCA is a 2025 Circle Back Initiative Employer - we are committed to responding to every applicant.