Installer Network Coordinator

2 weeks ago

Smithfield, South Australia StoneSet Pty Ltd Full time $90,000 - $100,000 per year

Love building relationships and making things happen on-site? Join us as we grow Australia's leading installer network

Role Overview:

We're looking for a motivated team player to help drive the growth and support of our network of approved installers. This unique role blends site management, team leadership, technical support, and relationship-building—and offers plenty of room for growth as we expand across Australia and beyond.

What makes this role exciting:

As StoneSet continues to grow, so will your opportunities. You'll play a key role in shaping our installer network and have the chance to step up as a leader in training, recruitment, and network management. If you're looking for a role where you can grow your career alongside a growing business, this is it.

Key Responsibilities:

  • Be the main point of contact for our approved installers, providing support with orders, product queries, troubleshooting, and hands-on training.
  • Visit sites to assist installers with technical questions, training, and support.
  • Conduct pre-installation surveys with installers and communicate key project details to clients and installers.
  • Role expanding to proactively recruit new installers and help grow our network across Australia and beyond.
  • Document and record all external communications and daily site records in the company CRM.
  • Gather feedback from installers and clients to help improve processes and products.
  • Foster a strong, supportive, and efficient team culture.

Skills and Experience Required:

  • Strong understanding of paving and hard landscaping practices.
  • Excellent communication and relationship-building skills.
  • Solid administration skills and proficiency with CRM software for tracking project communications and records.
  • Leadership ability to manage on-the-road and on-site teams, ensuring smooth project operations.
  • Willingness to travel for site visits and training.
  • Organised, reliable, and able to work independently.

Essential Qualifications:

  • Full working rights in Australia with permanent residency.
  • Valid White Card for construction site access.
  • Full Australian driver's license.

Why StoneSet?

  • Join a passionate, innovative team with 16+ years in business.
  • Be part of a business making a positive environmental impact.
  • Shape your own career path as you help us build Australia's largest installer network.
  • Enjoy variety, autonomy, and the chance to help pioneer the adoption of resin bound paving across Australia.
  • Ample room for growth and professional development—step up as a leader in training, installer recruitment, and network management as our business evolves.

Ready to help us grow and support our amazing installer community?

Apply now or reach out for a chat

Job Types: Full-time, Permanent

Pay: $90,000.00 – $100,000.00 per year

Benefits:

  • Company car

Experience:

  • Construction: 5 years (Required)

Licence/Certification:

  • Full Driver Licence (Required)

Work Authorisation:

  • Australia (Required)

Work Location: In person

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