Medical Secretary – Full Time

5 days ago

Brisbane, Queensland, Australia Private Advertiser Full time $104,000 - $130,878 per year

Position Overview

We are seeking a motivated and professional Medical Secretary to join our established Fertility, IVF and Gynaecology practice. The successful candidate will provide high-quality administrative and front-of-house support, ensuring smooth clinic operations and compassionate care for patients.

Key Responsibilities

  • Serve as the first point of contact for patients, providing courteous and confidential support
  • Manage appointments, referrals, billing, and patient records using our practice management software (Xestro)
  • Maintain accurate correspondence and ensure our two clinicians' schedules are up-to-date
  • File and scan all correspondence and clinical documentation into patient records
  • Uphold professional, ethical, and legal standards, maintaining confidentiality at all times
  • Assist with financial reconciliation and billing as required
  • Contribute to a collaborative and efficient team environment, working closely with our senior medical practitioner personal assistant

About You

  • Previous experience in medical administration or secretarial duties is highly regarded, however training will be provided for the right candidate
  • Excellent organisational ability, accuracy and problem-solving skills
  • Proficiency with Microsoft Office applications and basic understanding of practice management software is desirable
  • Willingness to learn new software (Xestro) with one on one training provided
  • Excellent verbal and written communication skills, professional and courteous
  • Capacity to work independently and collaboratively within a small team
  • Commitment to discretion and patient confidentiality at all times
  • Experience and knowledge in medicare and private health insurance highly desirable

Employment Details

  • Full-time position, 38 hours per week, Monday to Friday (8:00 am – 4:30 pm)
  • Supportive, professional and friendly team environment with ongoing training and development opportunities

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