Membership Consultant

Membership Consultant – Join Our Flagship Club Plus Fitness Belrose and also Plus Fitness Frenchs Forest

We're looking for a passionate Membership Consultant to be the face of our clubs, engaging with members and visitors, and driving membership growth. This role is perfect for someone who loves talking to people, sharing their passion for health and wellness, and creating an outstanding first impression.

What you'll do:

• Be the first point of contact at reception, welcoming walk-in enquiries and assisting potential members.
• Respond to leads and membership enquiries, both in person and over the phone, helping guide people through their journey to join our club.
• Ensure our flagship club always looks its best, supporting a clean, welcoming, and professional environment.
• Manage and contribute to social media content on Instagram and TikTok we love funny, engaging content that connects with our community.
• Build relationships with members, creating a warm and welcoming community that keeps them coming back.

Who we're looking for:

• Someone confident and outgoing who loves talking to people and is genuinely passionate about health and wellness.
• A self-starter who can thrive independently, handle multiple enquiries, and follow up with leads efficiently.
• A team player who values our club culture and is ready to contribute to both sales and member engagement.
• Someone creative and fun, who isn't afraid to bring personality to social media content and in-club interactions.

This is your chance to join a state-of-the-art, community-focused club, help grow our membership, and be part of a team that truly stands out in the health and wellness space. If you're ready to be the face of our club and make a real impact, we want you on board

Key Responsibilities:

• Sales: Actively prospect, engage, and follow up with potential new members via digital channels, phone calls, and in-person walk-ins.
• Convert Leads: Confidently convert leads into memberships by presenting our club's services and value, whether via digital platforms, phone, or face-to-face interactions.
• Product Knowledge: Effectively communicate our club's services, membership packages, and special offers to prospects.
• Conduct Tours: Provide in-person tours of the facility and demonstrate the value of our club's services to potential members.
• Lead Management: Maintain a strong pipeline of leads and ensure timely follow-ups to drive conversion rates.
• Customer Service: Build rapport with prospective and existing members by addressing their questions, concerns, and needs.
• Team Collaboration: Work alongside other team members to foster a positive and motivating work environment.
• Career Progression: Take advantage of a massive opportunity for career progression as we expand, with potential for growth into higher-level positions within the organisation.
• Social Media: Create engaging, savvy social media content to attract new members, promote club events, and engage the local community.

Application Instructions:

To apply, please submit your resume and cover letter outlining why you are a great fit for this role. In your cover letter, be sure to highlight how your previous experience aligns with the responsibilities and requirements outlined in the job description. Previous health and fitness industry experience is desirable, but we are also open to candidates with the right sales experience from other industries. Additionally, please include any relevant certifications within the fitness industry.

If you're passionate about health and fitness, confident in your abilities, and ready to be self-driven in building a true community around health and wellness, we want to hear from you. Whether you're seeking full-time or part-time, the right candidate will have the chance to grow with a well-established, expanding brand.

The above role is available on a casual or permanent part time option with the opportunity to progress to full time.

No fitness certifications are required for this role — what matters most is your ability to connect with people and grow our community. However, if you do have certifications, we fully support you in running group fitness classes or working as a personal trainer while working in this role, should you wish to pursue that path.

We are also hiring for the following roles:

• Group Fitness Instructors
• Personal Trainers

Job Types: Full-time, Part-time, Casual

Pay: $62,000.00 – $70,000.00 per year

Benefits:

• Employee discount
• Employee mentoring program
• Gym membership
• Professional development assistance

Work Location: In person