Membership Consultant
1 week ago
As a Sales Representative, you will be the face of our club and responsible for driving membership growth, cultivating relationships, and providing outstanding customer service. We are looking for someone who isn't afraid to be the face of the club, a sales gun who can confidently convert leads into loyal members, and a retention expert who will ensure our members feel valued long after they join.
You'll engage potential members through digital channels, in-person walk-ins, and over the phone, while also focusing on community outreach and collaboration.
Additionally, you will manage social media content to attract new members and engage with our local community. We need a self-led, confident individual who can thrive without the need for micromanagement, someone who is a go-getter that can dig deep, bring in new leads, and nurture our existing database of leads. In the ever-growing industry of health and wellness, we need to stand out from the rest with our clean, state-of-the-art equipment, amazing community, culture, and the strong community feel we've built. If you're ready to take charge and help us expand, we want you on our team
Key Responsibilities:
- Generate Sales: Actively prospect, engage, and follow up with potential new members via digital channels, phone calls, and in-person walk-ins.
- Convert Leads: Confidently convert leads into memberships by presenting our club's services and value, whether via digital platforms, phone, or face-to-face interactions.
- Product Knowledge: Effectively communicate our club's services, membership packages, and special offers to prospects.
- Conduct Tours: Provide in-person tours of the facility and demonstrate the value of our club's services to potential members.
- Lead Management: Maintain a strong pipeline of leads and ensure timely follow-ups to drive conversion rates.
- Customer Service: Build rapport with prospective and existing members by addressing their questions, concerns, and needs.
- Achieve Targets: Meet and exceed monthly and quarterly sales targets for new memberships.
- Team Collaboration: Work alongside other team members to foster a positive and motivating work environment.
- Sales Training: Work alongside the Group Manager to host sales training sessions for casual staff members within our organisation, ensuring a high level of sales competency across the team.
- Career Progression: Take advantage of a massive opportunity for career progression as we expand, with potential for growth into higher-level positions within the organisation.
- Social Media Management: Create and manage engaging, savvy social media content to attract new members, promote club events, and engage the local community. A strong understanding of social media platforms and content creation is desirable.
- Outreach & Collaboration: Engage with local schools, sports teams, and the community to build partnerships and create collaboration opportunities. Work on developing corporate membership deals to expand our reach and grow membership.
- Innovative Lead Generation: We're looking for self-motivated individuals who aren't afraid to try new strategies for lead generation. You'll bring creativity and enthusiasm to help grow our member base and continuously explore new ways to engage prospects.
Application Instructions:
To apply, please submit your resume and cover letter outlining why you are a great fit for this role. In your cover letter, be sure to highlight how your previous experience aligns with the responsibilities and requirements outlined in the job description. Previous health and fitness industry experience is desirable, but we are also open to candidates with the right sales experience from other industries. Additionally, please include any relevant certifications within the fitness industry.
If you're passionate about health and fitness, confident in your abilities, and ready to be self-driven in building a true community around health and wellness, we want to hear from you. Whether you're seeking full-time or part-time, the right candidate will have the chance to grow with a well-established, expanding brand.
We are also hiring for the following roles:
- Group Fitness Managers
- Group Fitness Instructors
- Personal Trainers
- Casual Sales Staff
If any of these roles excite you, please outline in your cover letter which role you're interested in and why you'd be a great fit
Job Types: Full-time, Casual
Pay: $62,000.00 – $65,000.00 per year
Benefits:
- Gym membership
Ability to commute/relocate:
- Belrose NSW 2085: Reliably commute or planning to relocate before starting work (Preferred)
Licence/Certification:
- Driver Licence (Preferred)
- CPR Certification (Preferred)
- First Aid Certification (Preferred)
Work Authorisation:
- Australia (Preferred)
Work Location: In person
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