Account Manager – Inbound

2 days ago

Perth, Western Australia Amped Digital Full time
Amped Digital is redefining digital signage across Australia & New Zealand.

We design and deliver premium LED and digital display solutions for leading brands, multi-site rollouts and complex environments across retail, corporate, hospitality, education, government and more.

With major national projects underway, we're expanding our sales function and we're looking for a high performing Account Manager to take ownership and conversion of inbound enquiries and existing customer accounts.

This is NOT a junior "service" role. This is a revenue-carrying role at the centre of our growth engine.

What You'll Do

You will be the glue between the customer, sales, projects and customer experience.

Your responsibilities:

  • Manage and convert inbound sales opportunities
  • Look after a portfolio of existing accounts across AU/NZ
  • Build relationships and become the trusted point of contact
  • Identify upsell/cross-sell opportunities and drive revenue per account
  • Ensure the best possible customer experience through proactive communication
  • Coordinate internally to make sure solutions are delivered seamlessly
  • Track activity, communications and pipeline in the CRM (Odoo)
  • Make sure nothing falls through the cracks.... ever
What Success Looks Like
  • High conversion rate on inbound leads
  • Growth in revenue & profitability across your accounts
  • Strong retention and customer satisfaction
  • Clean CRM hygiene and visibility
  • Comms always clear, timely and professional
  • Escalations handled and followed through
About You

You're commercially sharp AND operationally disciplined.

You have:

  • 3+ years in account management or solution-based sales
  • Experience in AV / signage / tech / SaaS (or similar solutions-based environment)
  • Strong written and verbal communication skills (clarity matters)
  • Attention to detail and excellent follow-through
  • Ability to prioritise and manage multiple accounts at once
  • A natural ability to build trust and long-term relationships
  • Hunger to grow revenue and deliver value... not just "service" customers
Why Join Amped?
  • Work with tier 1 brands and national projects
  • Be part of a high-performance, no-fluff culture
  • Autonomy, trust and real ownership
  • Backed by a brilliant Operations and CX lead
  • Direct exposure to leadership and strategy
  • Attractive base + commission structure (OTE $150k+)
  • Growth pathway into Senior Account Manager / Sales Leadership
About Amped Digital

We're one of the fastest-growing digital signage specialists in AU/NZ. We combine premium hardware, smart software and seamless delivery to create digital experiences that stop people in their tracks. Our team is tight, driven and execution-focused - with national coverage and huge ambitions.

Ready to Own It?

If you're a relationship-driven sales operator who loves turning inbound and existing accounts into serious revenue, this role is for you. Apply now with your resume and a brief note on why you're the perfect fit.

To Apply

Interested candidates should submit a cover letter outlining their relevant experience and suitability for the role, a comprehensive resume and answers to all application screening questions. Emphasise your alignment with our core values of Creativity, Persistence and Integrity.

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