program support

Permanent Part Time
(Three days per week)
Ronald McDonald House Tamworth

• 32 hours per fortnight

• Help make a difference to the lives of seriously ill or injured children and their families

• Not-for-profit salary packaging benefits to maximise your earning capacity

• Value based and globally respected organisation

• A meaningful role where you can help contribute to your local community

Ronald McDonald House Charities is one of the world's leading children's charities, dedicated to supporting the ever-changing needs of seriously ill or injured children and their families.

While there is no place like home, Ronald McDonald House Tamworth strive to provide a safe and comfortable "home away from home" where the whole family can stay together for the duration of their child's treatment.

ABOUT THE ROLE

Ronald McDonald House Tamworth is looking to employ a family focused, caring and dedicated individual to join our team in the position of Program Support.

Working 32 hours per fortnight, the successful candidate will work alongside our House team and volunteers to help provide outstanding service and care to the families we serve.

The main responsibility of this role will be to provide administration support to the House Manager and Assistant House Manager. The ideal applicant should be diverse in their ability to work flexibly within a small team and will at times be expected to complete House Keeping duties.

To be successful in this position you will need to:

• Be Family Focused

• Possess excellent time management skills with an ability to multitask and prioritise varied work loads

• Display a high level of customer service with the ability to communicate effectively with people in differing circumstances

• Ability to complete front of house and administration duties within role

• Ability to complete regular rostered weekend work, be flexible and responsive for occasional additional hours

• Be able to meet the physical requirements of the role

• Behave with personal integrity and abide by ethical standards of honesty, loyalty and commitment in regards to self and the charity

• Understand and comply with child protection policies and practices

• Understand and comply with the safety culture and systems of Ronald McDonald House Northern NSW

• Be committed to the mission, vision and values of Ronald McDonald House Charities Australia
  

Essential requirements to address in your application:

• Previous experience working within an administrative role

• A high level of computer literacy skills, with intermediate to advanced experience in all Microsoft programs

• Exemplary written communication, record keeping, organisation and time management skills

• Flexibility to work a 7-day roster with some additional hours of work if required

• How your personal values align with the core values of Ronald McDonald House Charities

At Ronald McDonald House Charities, the safety of the children and families we help is paramount. Our recruitment and selection process include a Criminal Record Check and Working with Children Check to assess candidate's suitability to work with children and families. To help best protect the children and families we work with it is a requirement of this role that you;

• Are willing to undergo a Working with Children Check and current state-based Criminal Record Check

• Undergo comprehensive Safeguarding Children and Young People training

RMHC NNSW is deeply committed to fostering an inclusive culture that values, promotes, and benefits from diversity. We welcome applications from individuals of diverse backgrounds, including Aboriginal and Torres Strait Islander communities. Our recruitment process prioritises essential job requirements, knowledge, skills and experience and is consistently fair to all applications.

If this sounds like the perfect opportunity for you, please attention your cover letter Leisa Woodley and apply via Seek.

PLEASE NOTE: Applications without a cover letter will not be reviewed and only applicants progressing through our recruitment process will be contacted. RMHC Northern NSW does not sponsor visa applications, only Australian citizens, permanent residents or those with working rights in Australia are eligible to apply

For a copy of the Success Profile for this role, please contact [email protected]

APPLICATIONS CLOSE: Friday the 11th July 2025 at 5pm.