
Client Services Manager
2 days ago
Join one of Australia's leading conveyancing firms
We're looking for an energetic and confident Client Services Manager to join our growing national team at Dott & Crossitt. If you're passionate about delivering exceptional client experiences and thrive in a fast-paced, people-focused environment, this could be the role for you.
At Dott & Crossitt, we're redefining what outstanding service looks like in the legal industry. We pride ourselves on professionalism, precision and a personable approach that sets us apart. This is your opportunity to play a key role in supporting our team as we continue to grow.
About the Role
Reporting to the Business Development Manager, you'll be the first point of contact for new and existing clients ensuring their experience with Dott & Crossitt is seamless from the very first interaction. Your role will involve:
- Managing inbound calls and emails from clients and referral partners
- Responding promptly to website enquiries
- Preparing and sending quotes for new matters
- Clearly explaining the conveyancing process to potential clients
- Liaising with lawyers, conveyancers and other internal teams
- Building relationships and nurturing leads through timely follow-ups
- Maintaining accurate and detailed client records
- Providing high-quality administrative support
About You
We're looking for someone who brings warmth, initiative and professionalism to every interaction. You'll also have:
- Minimum 2 years' experience in client services or administrative support
- Experience in the real estate or legal industry (highly regarded)
- Excellent written and verbal communication skills
- A strong customer-first mindset with the ability to build rapport easily
- Strong organisational skills and attention to detail
- The ability to prioritise, multitask, and work collaboratively within a team
Why Join Us?
- Be part of a respected national law firm with a strong industry reputation
- Comprehensive training and onboarding program provided
- Full-time, Monday to Friday (9am–5pm)
- Enjoy a vibrant, supportive and social team culture – we work hard and value each other.
- Opportunities for career development and progression – we love to promote from within
- Regular social events and a range of employee benefits
- Immediate start available for the right candidate
If you're ready to bring your enthusiasm, professionalism, and client-focused energy to a firm that values growth and collaboration, we'd love to hear from you.
Apply now and take the next step in your career with Dott & Crossitt.
-
Client Services Officer
1 week ago
Nerang, Queensland, Australia Liberty Community Connect Full time $60,000 - $80,000 per yearThe Client Experience Officer - Scheduling role assists clients to receive the services they require to maintain their independence by scheduling visits and planning rosters for staff across the Gold Coast region, building connections and maintaining regular communication with clients, and supporting the Client Experience Team with a wide range of...
-
Southport, Queensland, Australia Client centred home care Full time $60,000 - $80,000 per year2 new Case Manager positions - Full Time1 x Support Coordinator position - Full TimeYes You may have seen our positions advertised, its not due to staff turnover, but due to business growthWe are a rapidly growing organisation that is doing extraordinary things for those living with a disability. We have a wonderful team, who works hard, and you are rewarded...
-
Service Coordinator Part Time Role
5 days ago
Nerang, Queensland, Australia Complete Nursing & Home Care Full time $55,000 - $70,000 per yearDo you crave that work life balance?Are you seeking a flexible working role?Small and super supportive team environmentA competitive salary and professional development opportunitiesFlexible start and finish times between 8am to 5pmAre you…..Compassionate, empathetic and want to help people with disabilities?Think outside the box, able to prioritise, solve...
-
Client Program Manager
5 days ago
Tingalpa, Queensland, Australia Direct Care Resources Full time $80,000 - $120,000 per yearAre you passionate about making a real difference in people's lives?Join a team where compassion meets purpose. We're looking for a dedicated Manager who thrives on building meaningful connections, empowering individuals, and coordinating care that truly changes lives. If you're ready to bring empathy, expertise, and energy to a role that matters—this is...
-
Leading Hands
1 week ago
Nerang, Queensland, Australia Water Infrastructure Services Full time $90,000 - $120,000 per yearLarge Ongoing Projects from North Gold Coast to Tweed Heads.About the roleThis role involves the removal and replacement of large scale water reservoir roof structures and associated items. In this role you will experience unique building techniques including working with Divers, Helicopters and on complex access structures. This is a unique opportuity to...
-
Customer Service Team Member
7 days ago
Nerang, Queensland, Australia Salon Furniture Australia Full time $45,000 - $60,000 per yearHair and Beauty Kingdom is a fast-growing importer and wholesaler of premium salon supplies and furniture. We proudly supply exclusive brands to salons and wholesalers across Australia, offering a wide range of products—from professional clippers to high-end hair care. Alongside our wholesale operations, your primary position will be in the storefront in...
-
Human Resources Advisor
1 week ago
Southport, Queensland, Australia Client centred home care Full time $60,000 - $90,000 per yearHR Advisor (Full Time)We are seeking a proactive HR Advisor to join our Head Office team and play a key role in supporting our people and strengthening our workforce. Working predominantly within the NDIS space, this role is vital in ensuring our staff and management teams are well-supported to deliver outstanding, client-centred care.Candidates must hold a...
-
Service Manager
2 weeks ago
Kingaroy, Queensland, Australia Lutheran Services Australia Full time $90,000 - $120,000 per yearService Manager - Orana Residential Aged CareLocation:Kingaroy, QLDType:Full-timeAre you an experienced Registered Nurse leaderwith a passion for creating positive, person-centred care?JoinOrana Residential Aged Care, part of Lutheran Services, and make a meaningful difference in the lives of our residents and team members.About UsAt Lutheran Services, we...
-
Client Service Officer
1 day ago
Australia Fair, Queensland Veterans First Consulting Full time $60,000 - $80,000 per yearThis is a work-from-home opportunity open to candidates anywhere in AustraliaAre you passionate about making a real difference in the lives of Australian military veterans? Veterans First Consulting is seeking a dedicated Client Service Officer to assist current and ex-serving military members with their DVA claims. By joining our team, you will play a...
-
Accountant
7 days ago
Nerang, Queensland, Australia Dixon Accountants Full time $60,000 - $120,000 per yearAbout the role Dixon Accountants is seeking an experienced Accountant for a permanent part-time leading to a full-time role. In this position, you will be responsible for providing comprehensive accounting and taxation services to our diverse client base. As a key member of our team, you will play a vital role in ensuring our clients' tax affairs are...