Client Services Officer

1 week ago


Nerang Queensland, Australia Liberty Community Connect Full time $60,000 - $80,000 per year

The Client Experience Officer - Scheduling role assists clients to receive the services they require to maintain their independence by scheduling visits and planning rosters for staff across the Gold Coast region, building connections and maintaining regular communication with clients, and supporting the Client Experience Team with a wide range of administrative and operational duties associated with the day to day provision of home and community care services. This is a full time role from 7:30 am - 4:00 pm, with the potential of a rostered day off every four weeks.

To be successful in this position, you will align with our values, be adaptable and solution focused, have a high level of attention to detail and accuracy, and align with Liberty's Livin' Well, Lovin' Life Wellbeing Experience of Connection, Individuality, Vibrancy, Accomplishment, Purpose and Satisfaction.  To find out more about our organisation and how we support our community head to our website at   We offer a supportive, inclusive organisational culture and salary packaging benefits which has the potential to increase take-home pay for permanent staff.

The successful applicant for this role will have prior scheduling/rostering experience, preferably in the aged, disability or community care sector. A sound knowledge of the Gold Coast region, knowledge of the client management system Alayacare, and a Certificate III in aged/disability/community would also be an advantage.

If you are keen to become our new Client Experience Officer - Scheduler, we recommend you download the Position Description from our website to find out more about the role.

We are looking forward to welcoming new people onto our team. If you would like to be part of fun and supportive team, 'APPLY NOW' via the Seek website and upload a current Resume and cover letter letting us known how your skills and experience align with the duties set out in the Position Description.

Applications will close once a suitable candidate/s is found.



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