Customer Experience

8 hours ago

Forrestdale Western Australia f5bc6418-b7e4-40a8-90bc-842cb470fcc6 Full time $40,000 - $60,000 per year

Black Duck SeatCovers is an Australian-owned company with over 40 years of experience designing and manufacturing the toughest seat covers on the market. Built for performance and trusted for protection, our products are made to handle everything from rugged off-road adventures to demanding commercial fleets.

What sets us apart is our team — a group of dedicated people driven by shared values: Integrity, Quality, Teamwork, Progression, and Accountability. We take pride in doing things the right way, always looking for ways to improve, and supporting each other as we grow.

We are seeking an organised and proactive person to join our team. In this role, you will play a key part in providing exceptional customer experience to our customers. This position is ideal for a detail-oriented professional with a passion for the 4WD and automotive industries. This is all approached with an above and beyond attitude.

Black Duck is looking for staff that are committed, motivated, professional and courteous with like-minded values, providing quality work and working well in a team.

You must be a positive, reliable team player and willing to take on a variety of work.

Previous experience in the automotive industries with a love of adventure is a definite bonus.

Key Responsibilities:

· Respond to customer enquiries and complaints promptly and professionally

· Provide accurate, up-to-date information on products and services

· Process orders, quotes, invoices, and payments using CRM systems

· Make outbound calls and follow up with customers as needed

· Promote and sell company products and services

· Support team members and ensure effective communication across departments

Qualifications:

· Proven internal or phone sales experience

· Strong administrative and organisational skills with attention to detail

· Effective communication and coordination abilities

· Interest or experience in the 4WD and automotive industries is highly desirable

· Ability to multitask and thrive in a fast-paced environment

Do you want to become part of a friendly, family owned business that is continuing to grow?

Apply now for this full time position with a chance of immediate start.

Please send your application via this advertisement. Provide your resume and a concise cover letter with 3x reasons why you would be the ideal person to join the Black Duck Team. Please be aware that phone calls will not be accepted for this role.

If you require further information contact 

Check out Black Ducks website 

  • Customer Experience Leader

    1 week ago

    Forrestdale, Australia O'Brien Glass Industries Limited Full time

    **Are you wanting to work for an organisation that values their people, invests in communities, is passionate about diversity and inclusion, and has a commitment to our environment?** Due to company growth, O’Brien Glass have an exciting opportunity for you to begin or continue your career within the Auto Glass industry by joining our Forrestdale...

  • Customer Experience Lead

    6 days ago

    Kewdale, Western Australia , Australia Pacvac Pty Full time $80,000 - $120,000 per year

    Customer Experience Lead Kewdale, WA Strategic customer insights | Process improvement | Cross-functional collaboration Be part of a proudly WA-owned, globally growing innovator in commercial cleaning techAbout PacvacAt Pacvac, we're known for revolutionising the commercial cleaning industry — one high-performance backpack vacuum at a time. With a strong...

  • Customer Experience

    2 days ago

    Bibra Lake, Western Australia Steadyrack Full time $45,000 - $60,000 per year

    Customer Experience & Administration CoordinatorLocation: Bibra Lake, WA | Full-timeAbout UsSteadyrack is a family run business and global leader in innovative bike storage solutions, trusted by millions of customers in over 50+ countries. From our HQ in Bibra Lake, we design and deliver world-class products while creating outstanding experiences for our...

  • Customer Experience Officer

    6 days ago

    Booragoon, Western Australia City of Melville Full time $45,000 - $60,000 per year

    Passionate about creating great experiences? Be the welcoming face at our libraries and cultural centre. We're looking for friendly, proactive and customer-focused individuals to join our Customer Experience Officer Casual Pool.As a Customer Experience Officer, you'll be the welcoming face of our libraries and cultural centres – helping customers discover...

  • Customer Experience Coordinator

    1 week ago

    Australia New Horizons Full time $60,000 - $80,000 per year

    Customer Experience Coordinator (Disability - iCare Funding Stream) Central West - Bathurst About the Role:Join a passionate team dedicated to delivering exceptional customer support and enhancing wellbeing every day. As a Customer Experience Coordinator, you'll play a key role in empowering individuals to achieve their goals and live more...

  • Customer & Experience Coordinator

    1 week ago

    Australia New Horizons Full time $60,000 - $80,000 per year

    Customer Experience Coordinator (Permanent Part-Time Position)Location - North RydeAbout the Role:Join a passionate team dedicated to delivering exceptional customer support and enhancing wellbeing every day. As a Customer Experience Coordinator, you'll play a key role in empowering individuals to achieve their goals and live more independently.What You'll...

  • Customer Experience Coordinator

    1 week ago

    Australia New Horizons Full time $50,000 - $70,000 per year

    Customer Experience Coordinator – Port Macquarie, Mid North Coast 7 days/weekHands on support Wantto make a difference?  Join the New Horizons team as a Customer Experience Coordinator andwork within our Program in MNC Region.   Aboutthe Role This roleprovides support and works in partnership with people living with disability tolive in a SIL...

  • Customer Experience Coordinator

    2 weeks ago

    Australia NEW HORIZONS ENTERPRISES Full time $60,000 - $80,000 per year

    Customer and Experience Coordinator -Location: Tweed Heads (Community Access)Employment Type: Perm Full-timeAbout the RoleJoin a passionate team dedicated to delivering exceptional customer support and enhancing wellbeing every day. As a Customer and Experience Coordinator, you'll play a key role in empowering individuals to achieve their goals and live more...

  • Customer Experience Consultant

    6 days ago

    Australia WongDoody Full time $80,000 - $120,000 per year

    WONGDOODY is a human experience company, powered by Infosys with offices in London, Berlin, Amsterdam, the U.S, India and Australia. Since our founding in 1993, we have won hundreds of global awards for creativity and marketing effectiveness, while building a culture that consistently makes WONGDOODY one of the "Best Places to Work". We recognize that our...

  • Customer & Experience Coordinator

    1 week ago

    Australia New Horizons Full time $60,000 - $80,000 per year

    Permanent Part time opportunity - 72 hours per FortnightMount Druitt locationRole Overview:Join a team committed to providing direct customersupport and exceptional experiences daily, with wellbeing at the core of ourmission. In this role, you will:Provide person-centered support to help customers achieve their goals and improve their...