NDIS Support Coordinator
3 days ago
Top Care Community Services Pty Ltd (TCCS) is a registered National Disability Insurance Scheme (NDIS) service provider based in the Northern Territory, primarily providing Support Coordination services. We support our participants to develop sustainable capacity and lead a healthy, content life with enhanced social and family relationships.
We are seeking a compassionate, experienced and well-organised person who has an understanding of NDIS processes to join our team.
The position offers the flexibility of working from home.
Location: Alice Springs
Key responsibilities:
- You will support participants to understand their NDIS plan, goals and objectives while promoting choice and control and supported decision making.
- Identify, connect, and coordinate appropriate NDIS service providers and community services that meet the participant's needs in accordance with their allocated NDIS funds.
- Help participants to monitor their NDIS budgets, ensuring services are delivered within their plan allocations.
- Empower participants to build their own capacity to manage their support and navigate the NDIS system independently over time.
- Liaise with various stakeholders including service providers, allied health professionals, and community organizations to ensure seamless service delivery.
- Provide assistance during times of crisis, ensuring continuity of support and appropriate intervention where necessary.
- Maintain accurate records of participant progress, develop reports, and communicate regularly with the NDIS regarding plan outcomes and reviews.
- Ensure compliance with all relevant legislation, NDIS guidelines and maintain up-to-date knowledge of any changes to the NDIS framework.
Selection Criteria:
- A tertiary qualification in Social Work, Community Services, Mental Health, Disability or a related Allied Health discipline.
- Strong cultural awareness and experience supporting multi-cultural, Aboriginal and Torres and Strait Islander participants.
- A minimum of two (2) years' experience as a NDIS Support Coordinator, NDIS LAC or coordinating support services for older adults.
- Demonstrated a solid knowledge and understanding of the NDIS including mandatory reporting, Quality and Safeguards, NDIS Price Guide and relevant legislations.
- Experience within community connecting and building relationships with service providers, individuals and/or families/carers
- Highly developed communication, negotiation and problem-solving skills.
- Strong written, administration and computer skills for the creation of case notes, reports, correspondence and other documents in a cloud-based management system.
- Strong interpersonal skills with a positive attitude and a flexible and adaptive nature to respond to the changing needs of our participants.
- Excellent organizational and time management skills including the ability to work autonomously.
- Applicants will be subject to a NDIS Worker Screening Check, Working with Children Check and other relevant checks required.
- Current First Aid and CPR
- COVID booster Vaccination
- Australian Drivers Licence, and a reliable vehicle with registration and insurance
- Right to work in Australia.
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