Coordination of Supports Officer

17 hours ago

Alice Springs, Northern Territory, Australia NT FRIENDSHIP & SUPPORT Full time $60,000 - $90,000 per year

Are you passionate about empowering people with disability to achieve their goals? Join NT Friendship & Support as a Support Coordinator and play a vital role in helping participants navigate the NDIS, build capacity, and access the support they need.

About the role

Based in Alice Springs, this part-time role involves working alongside people with disability, their families, and service providers to ensure participants receive the right support at the right time. As a Support Coordinator, you'll assist clients to implement their NDIS plans, strengthen their ability to manage support, and foster meaningful connections within their community.

What you'll be doing

· Develop and implement individualised support plans tailored to participant goals.

· Coordinate and connect supports by liaising with participants, families, service providers, and stakeholders.

· Track NDIS plan utilisation, alongside participant progress to ensure funding is utelised appropriately

· Must be able to independently manage a diverse case load while meeting organisational KPIs.

· Maintain accurate recording and documentation of client records within the CMS.

· Advocate for participants to secure resources and resolve barriers.

· Contribute to team collaboration and service improvement through meetings and feedback.

What we're looking for

· Relevant qualifications in disability or a related field.

· Experience in Support Coordination or a similar role within disability services.

· Strong communication and interpersonal skills to build positive relationships with clients and stakeholders.

· Excellent organisational and time-management skills.

· Empathy, patience, and a person centered approach to supporting people with disability.

Mandatory requirements

· Current Ochre Card (Working with Children Clearance)

· NDIS Worker Screening Check

· Current driver's license

· National Police Check issued within the last 3 months

What we offer

· Competitive salary with salary packaging options

· Ongoing training, development, and career pathways

· Flexible work arrangements to support work–life balance

· Access to employee wellness initiatives and supports

· A supportive, values-driven team culture

About NT Friendship & Support

NT Friendship & Support is a not-for-profit organisation dedicated to empowering individuals living with disability across the Katherine region. We are committed to delivering person centered services that promote inclusion, independence, and quality of life.

Apply now to become our next Support Coordinator and help make choices and control reality for people with disability.

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