Venue Manager

• Lead the team at a brand-new purpose-built aquatic centre
• Make a real difference to the Bundaberg community
• Great opportunity with a growing and entrepreneurial organisation
• Free gym membership

The Site – Where Innovation Meets Community

Belgravia Leisure is proud to partner with Bundaberg Regional Council to launch a game-changing destination: the Bundaberg Aquatic Centre— set to be the largest and most advanced aquatic complex in Queensland This $90 million, purpose-built venue is more than just a pool — it's a hub of health, inclusion, and community spirit.

Get ready to lead a state-of-the-art facility featuring:

• A covered, FINA-standard 10-lane 50m heated pool
• An indoor 8-lane 25m heated pool
• A dedicated indoor heated program pool for learn-to-swim and wellness programs

All pools are designed with equitable access in mind to ensure inclusivity for all.

As we prepare to open the doors to this world-class venue, we're on the lookout for a passionate and driven Venue Manager to lead the charge.

About the Role – Lead, Inspire, Thrive

Reporting to the Business Operations Manager, you'll take the reins of this landmark facility – overseeing everything from operations and programming to financial performance and community engagement.

This is more than a management role – it's your chance to shape the future of aquatic leisure in the region.

As Venue Manager, you will:

• Lead a high-performing team to deliver exceptional service in a vibrant, community-driven setting
• Drive innovation in aquatic programming to meet the diverse needs of the Bundaberg community
• Champion inclusivity by creating and supporting programs that serve people of all abilities, backgrounds, and life stages
• Build strong relationships with local groups, schools, and community leaders to amplify social impact
• Manage operational excellence and ensure financial sustainability of this flagship facility

Why You'll Love It Here

• Full-time leadership opportunity with real impact
• Be part of an exciting greenfield opening and build a legacy from day one
• Work with a passionate, purpose-led organisation that puts people first
• Champion equity, diversity, and wellness in a truly inclusive environment

Key Accountabilities

• Ensure the venue meets all service, financial and other outcomes expected by customers and stakeholders
• Ensure the safety and wellbeing of visitors and team members through effective planning and oversight of polices, processes and procedures
• Coach and develop your teams to deliver on KPIs through engagement, performance planning and individual development plans
• Achievement of budgeted net profit targets
• Maintain a high value relationship with the contract partner and key community stakeholders
• Implement a high value customer service proposition that addresses the needs of the client base
• Recruitment of energetic and passionate team members as required to compliment the team and the vision for the venue
• Train team members to ensure that knowledge and capability are at the required levels to enable staff to carry out their work and achieve their objectives
• Monitor team member career progression paths that lead to transparent and effective succession decisions when required
• Deliver great service and quality to customers
• Perform other duties as required by the company

About You

The successful incumbent will;

• Demonstrate motivation, passion and willingness to undertake actions to actively support access and inclusion to all facilities, programs, services, and employment, for all members of the community
• Strong interpersonal skills
• Fantastic leader and coach
• A champion for change
• A passion for the role, the team, and guests
• Tertiary qualifications in a related field and/or extensive experience in
• Centre/Facility Management or senior management experience in a related industry
• Demonstrative experience leading a dynamic and complex business operation, preferably from within the leisure, fitness, aquatic, retail, hospitality or facility management industries

Essential qualifications

• Full time work rights in Australia
• Current First Aid and CPR Certificate
• Pool Lifeguard Certificate
• Obtain a valid Working with Children Check and National Police Check

If you're a motivated and experienced leader with a heart for community and a passion for aquatic excellence — we want to hear from you

Make waves in your career. Apply now and dive into something extraordinary.

We will provide innovative recruitment strategies to remove any barriers that may prevent potential suitable applicants. These includes:

• A dedicated contact person to receive expressions of interest in the job, and complete a verbal job application during which the person answers questions over the telephone.
• Allowing a short video submission describing their application for the job
• Allowing a support person during an interview

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA ) and people with disability.

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.