Customer Service Representative

2 days ago

Greater Sydney Area, Australia Square Yards Australia Full time $40,000 - $60,000 per year

About Us

Square Yards is a global real estate company with a presence in 10 countries. Our Sydney, Melbourne, Brisbane & Canberra office has enjoyed 100%+ revenue growth every year since its inception. This growth has been underpinned by exceptional access to new property across multiple market segments, coupled with an advanced lead generation system.

With a national presence in Australia, we have our office network with our staff present in Sydney, Melbourne & Brisbane. Market leading career progression and remuneration has helped attract a committed, professional team of sales staff and management. Square Yards' significant further expansion plans requires capable Property Consultants to join our rapidly growing team.

Position Overview

We are looking for a
Telemarketing Executive
to join our Sydney team. This role is ideal for
freshers or early-career candidates
with excellent communication skills and a
clear Australian accent
. You will be responsible for making outbound calls, generating leads, managing CRM entries, and supporting the sales team in their conversions.

No prior real estate experience is required—full training will be provided.

Key Responsibilities

  • Make outbound calls to prospective clients to generate leads for property sales and investment opportunities.
  • Handle inbound enquiries and provide initial information about Square Yards Australia's services.
  • Qualify leads and schedule appointments for property consultants.
  • Communicate property details clearly and confidently over the phone.
  • Maintain and update CRM records with accurate client information and follow-ups.
  • Coordinate with the sales team to ensure smooth handover of qualified leads.
  • Meet daily/weekly call targets and lead generation KPIs.
  • Build rapport with potential clients through professional and friendly communication.

Key Requirements

  • Freshers or candidates with 0–1 year experience are welcome.
  • Strong English communication skills with a natural Australian accent
    (mandatory).
  • Confident and comfortable speaking with clients over the phone.
  • Ability to learn quickly and adapt to a fast-paced, target-driven environment.
  • Basic computer skills and comfort working with CRM tools (training provided).
  • Positive attitude, self-motivation, and good interpersonal skills.
  • Must be currently based in Sydney.

What We Offer

  • Competitive salary + performance incentives.
  • Full training on real estate processes, CRM systems, and communication skills.
  • Clear learning and career growth pathways within the organisation.
  • Supportive and collaborative team culture.
  • Flexible working environment (office/hybrid).

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