Digital Operations Lead

Work options:
Hybrid

About Us
Workwear Group (WWG) is part of Wesfarmers Industrial & Safety a division of Wesfarmers, a top 20 ASX listed company with over 100,000 employees. Housed under the banner of Workwear Group, our three iconic brands - KingGee, Hard Yakka and NNT - have been in the business of delivering workwear since the late 1920's.

We are the trusted partner in workwear solutions, manufacturing over seven million units each year. What sets us apart is our continuous investment in innovation, market knowledge, pioneering ideas and sustainability practices.

We work as one team. We put our customers first and are passionate about what we do. Joining WWG is an opportunity to thrive in an inspiring, safe, and inclusive community.

About The Role
We're hiring a Digital Operations Lead to manage and enhance daily operations across our B2B and B2C digital platforms. This hands-on role blends technical delivery with strategic oversight, ensuring platform stability, performance, and continuous improvement. You'll work closely with developers and stakeholders, leveraging your expertise in SAP Commerce and digital lifecycle frameworks to drive operational excellence and elevate customer experience.

What You'll Be Doing

• Monitor and maintain the stability and performance of our ecommerce and digital platforms, proactively identifying and resolving issues to ensure seamless user experiences
• Lead DevOps activities including managing code deployments, triaging defects, responding to incidents, and maintaining overall platform hygiene
• Work closely with development teams to support ongoing platform enhancements, bug fixes, and technical maintenance
• Participate in agile ceremonies such as sprint planning, stand-ups, and backlog grooming to align development efforts with business priorities
• Act as the primary contact for digital operations, managing communications and resolutions with internal teams and external stakeholders
• Create and maintain detailed technical documentation and operational playbooks to support consistent and efficient platform management
• Identify opportunities to improve operational processes and implement automation to increase efficiency and reduce manual effort
• Provide mentorship and technical guidance to junior developers, fostering a collaborative and high-performing team environment
• Ensure all digital operations comply with corporate standards, policies, and governance frameworks
• Serve as an escalation point for the development team, offering support and direction on complex technical issues and decisions

Who We're Looking For

• At our company, we value not only our great brands but also the people and teams that drive our success. In addition to technical skills, we seek team members who possess the following personable qualities:
• Strong work ethic and are committed to showing up for a team
• Openness to receive coaching and embrace self reflection and self growth
• Accountability for your actions, and emotions, and actively venture beyond your comfort zone
• Embrace innovation, take calculated risks, and inspire others to think outside the box
• Ability to build meaningful relationships, we prioritise our customers. Balancing commercial goals with customer satisfaction is key
• Ethical standards and demonstrating honesty and integrity in all interactions is fundamental to our team culture.

What We're Looking For

• Proven experience with digital platforms and applications, particularly SAP Commerce (Hybris); experience with SFCC is highly advantageous
• Strong proficiency in CSS, Java Spring Framework, Solr, AzureSQL/MySQL, and Angular Framework
• Solid understanding of ERP integrations and API management
• Minimum of 5 years in software engineering, with hands-on development experience
• Experience working in Agile/Scrum environments and participating in agile ceremonies
• Effective communication skills with both technical and non-technical stakeholders
• Demonstrated ability to lead DevOps functions and manage platform operations
• Familiarity with Digital Platform Lifecycle Framework and operational best practices
• Experience supporting large-scale, customer-facing web applications

What We Offer

• The chance to join a great team of like-minded, hard-working people who are passionate about achieving our vision and the growth objectives of the company.
• Flexible working environment, allowing for work from home day/s each week.
• A competitive salary package and suite of benefits and perks, including a 50% discount on our brands Hard Yakka, KingGee and NNT and 5% Wesfarmers discount for Kmart, Bunnings, Officeworks and more.
• A tailored career and development plan, plus reward and recognition programs. Whatever your goals we're here to support you on that journey.
• Our Wellbeing program, Thrive, with activities designed to support the Financial Wellness of our team, Celebrate Diversity, ensure we Get Physical and maintain Healthy Minds, including challenges, yoga, meditation and access to our Employee Assistance Program.
• We Learn, a dedicated hub for all things learning and development.

We actively work on creating a safe and inclusive environment free of discrimination. At Workwear Group we aspire to build a culture where diversity is celebrated, where Team Members feel a sense of "I Belong" and are empowered to bring their whole selves to work.

You can follow us on LinkedIn or see our company careers page for more opportunities

Thank you for your interest in Workwear Group. Due to anticipated high volumes of applicants, only shortlisted candidates will be contacted.