Sydney Launch Manager

About us

At ClickMe Cars, we believe in creating value by doing things differently. We're a young business, but growing fast. With our headquarters in Brisbane, we are now ready to expand to Sydney.

We have a unique product that provides customers a subscription service to a car and also a Loyalty program that allows them to own a car in a few short years.

Role summary

• Launch the Sydney operations for a young, fast growing company.
• Onboard the first 100 customers and build the team and processes around you for continued growth.
• Become the Sydney Operations Manager or lead the launch of our next capital city.
• All in your first 12 months

Role details

The Sydney Launch Manager roll will join the team in time to lead the physical setup of the new location in Silverwater. With a Go-Live date in December 2025, your responsibilities during pre-launch will include:

• Learning the business systems and processes
• Managing site setup and fitout
• Roll out standard systems and processes
• Preparing the initial fleet of cars
• Setting up relationships with local suppliers

Post-launch, the role will transition to a business growth phase. Your goal will be to build our subscriber base to 100 customers within 6 months. Initially, you will be flying solo, with support from our team in Brisbane. By the 100th customer, you will have built up a team to manage the day to day operations of the business and be focused on the next stage of our business growth. Your responsibilities will include:

• Preparation of vehicles - purchasing, inspecting, cleaning, organising repairs, etc
• Onboarding customers - processing applications, sales interactions, customer support
• Managing the location - site safety & security, maintenance & improvements
• Delivery of Sydney performance metrics
• Develop and mange the local team

About you

A Launch Manager is a rare opportunity and we're looking for someone special to take the reigns.

Personally, we're expecting that you're:

• Someone who is ready to launch a product into a new market and lead a new business unit
• Not afraid to roll up your sleeves and do what needs to be done
• Driven to hit your targets
• Able to see the big picture

Professionally, we expect the following come naturally to you:

• Leading a business unit

• Understand the business' goals, determine a plan to achieve them and execute that plan.

• Clear thinker and decision maker

• You understand the situation, consider the options and select the most appropriate course of action in accordance with the company's values.

• In person sales & customer support

• Create positive customer experiences, an effective sales approach, effectively resolve customer requests

• Working with cars

• Performing physical tasks with our fleet. Including inspecting, cleaning and driving cars, plus operating basic tools and equipment.

• Clear communicator

• You're easy for others to understand orally and in writing.

• Time manager

• You prioritise your highest value work and manage your time to achieve the best outcome. You do the same for your team.

• Developing and building teams

• Building engaged, high performing teams. Encouraging and building mutual trust, respect, and cooperation among team members.

• Tech savvy

• Using Gmail & Google Workspace, Xero, Monday, and other programs including AI on both smartphone and computer.

The following things are not required for this role, though are viewed favourably:

• specific car knowledge
• car industry experience
• university degree

Our culture

We have 5 values for how we do business:

• Create value
• The best idea wins
• Be real
• Get it done
• The right quality

We welcome everyone's ideas, ask our team to bring their authentic selves to work, collaborate when 1 + 1 = 3, and make sure that our customers experience success when they're with us.

How to apply

If you like what you've read, we encourage you to apply with a resume (2-page maximum). 

Please also send us a cover letter telling us about why you'll be a good fit for the role. Bonus points if you include your proudest work achievement.