Account Manager

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the world's evolving vision needs. We craft exclusive eyewear brands Ray-Ban, Oakley, Oliver Peoples, Persol, Costa and more, alongside esteemed licensed brands such as Tiffany & Co, Burberry, and CHANEL whilst our cutting-edge lenses Varilux and Transitions lead the industry in innovation. In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, Oakley, OPSM, Ray-Ban and Laubman & Pank. Every day, EssilorLuxottica's 190,000 employees in 150 countries work towards a common mission to help people see more and be more.

EssilorLuxottica is seeking a passionate and commercially driven Account Manager to join our market-leading sales team within the optical industry. This role will be responsible for managing our Sydney-based accounts.

As the front face of our business, our Account Managers play a key role in developing and maintaining relationships with our independent optometry customers. The position focuses on three core objectives: protecting our existing business, driving market share growth, and identifying new business opportunities.

In this role, you'll partner directly with customers to help grow their practices and our business. You'll develop tailored growth strategies, provide training and support to practice staff on the benefits of our products, and collaborate closely with our Customer Service teams to deliver exceptional service and resolve any customer issues.

Please note: this is a 12-month fixed-term contract.

To be considered for this role you will require the following

• A vehicle and current open driver's license
• Experience working with practice staff, either in a B2B sales role or working in a practice
• Ability to analyse sales data and convert to actionable insights
• 3+ years in optical sales (lens, customer service, lab or retail)
• Above average Excel and Microsoft suite skills
• Strong communication and relationship management skills
• Excellent business acumen, understanding of pricing strategy and margins
• Ability to train and upskill product knowledge to groups and individuals

While the following criteria is desirable, training will be provided for the right candidate:

• Qualifications and/or experience in Optical Dispensing will be highly regarded
• Prior experience in using a Customer Relationship Management (CRM) system, and sales reporting software
• Demonstrated ability to prospect and convert new business opportunities
• Experience as an Account Manager

Working at EssilorLuxottica

A career with EssilorLuxottica will offer you rewarding experiences and the opportunity to develop your skills every day.

Working at our Silverwater office, you will enjoy:

• A generous yearly product allowance for you to spend across our portfolio of brands
• Global volunteering opportunities through our OneSight Foundation
• Wide range of career opportunities across the EssilorLuxottica network
• Options for a hybrid working environment

To be considered for this opportunity, please click apply and send your cover letter and resume today.

As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage.

We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.