Program Engagement Officer

5 days ago

Mackay, Queensland, Australia Department of Transport and Main Roads Full time $60,000 - $90,000 per year

About us

With branches in Rockhampton, Mackay and Barcaldine and a site office in Emerald, the Transport and Main Roads Program Delivery and Operations (PDO) Central Queensland Region (CQ Region) looks after 9076km of state-controlled roads and about 1510km of the National Road Network. This role will contribute to the development and delivery of the Queensland Transport and Roads Investment Program (QTRIP).

The CQ Region covers an area of about 604,824km2, approximately 34.9% of Queensland. Its landscape ranges from beautiful coastal areas adjoining the Great Barrier Reef and rainforests to the rugged outback with breathtaking rock formations. The region has an estimated residential population of 422,141 people.

Benefits

• Annual reimbursement of professional fees

• Annual health & wellbeing reimbursement of $109.40

• 5 weeks annual leave + 14% annual leave loading

• Corporate discounts from a range of leading private health companies

• Further learning and development support available through the Study and Research Assistance Scheme (SARAS)

• Relocation assistance

Key Responsibilities

In the role of Program Engagement Officer, you will work in the Mackay/Whitsunday Customer and Stakeholder Management team consisting of the Team Lead/Senior Project Engagement Advisor, three Project Engagement Advisors and two Program Engagement Officers to support the delivery of the Queensland Transport and Roads Investment Program (QTRIP).

You will contribute to the efficient delivery of the QTRIP via effective communication, liaison and community engagement to support program managers and project teams across the district, and to the development of stakeholder communication and correspondence material.

Some of your responsibilities will include:

• Research and analyse information to prepare high-quality written content for Ministerial and Executive briefing notes and correspondence to ensure a clear, concise and consistent response to key external stakeholders and the broader community.

• Develop community engagement plans for QTRIP projects, including the development of key messages, targeted engagement and communication strategies and associated materials.

• Preparation of communication materials including newsletters, flyers, roadworks advice, display materials, and other communication material to support delivery of QTRIP projects.

• Research and prepare draft media releases, social media content, and responses to media enquiries.

• Develop and maintain effective relationships with a broad range of key external stakeholders.

• Maintain the integrity and confidentiality of information, QTRIP and related project data and correspondence in accordance with departmental standards and records management procedures, and systems.

Mandatory qualifications and conditions

• A current Class 'C' Driver's License

• Due to this role having access to sensitive data, a criminal history check will be undertaken prior to appointment to the role.

Applications to remain current for 12 months

Job Ad Reference: QLD/666356/25

Closing Date: Monday, 3 November 2025

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