Operations Program Analyst

About The Role
As an Operations Program Analyst in the School Digital Services branch of the Information Management and Technology Division (IMTD), you will provide critical support to assist with the delivery of ICT programs in schools. Also, you'll provide analytical support driven by data, manage data and reporting systems, assist with regular reporting, and work closely with internal and external stakeholders to deliver tangible outcomes.

Work Type
Fixed Term – Full Time to

Attributes

• Able to assess data and project information critically and logically
• Identifies trends, gaps, and risks in program delivery and takes proactive steps to address them
• Maintains accuracy in data entry, reporting, and documentation
• Finance reconciliation and administration including Budget administration, spend tracking and variance analysis and journalling and reporting
• Ensures program records and tracking systems are up to date and error-free
• Takes ownership of tasks and delivers high-quality outcomes with minimal supervision
• Actively seeks ways to improve processes and resolve issues
• Works effectively with colleagues, stakeholders, and service providers
• Builds strong relationships and contributes to a positive team culture
• Communicates clearly and professionally, both in writing and verbally
• Can translate technical or complex information into understandable terms for different audiences
• Manages multiple tasks and deadlines in a dynamic environment
• Uses systems and tools effectively to plan, track, and report on program activities
• Demonstrates a strong service orientation when supporting schools and stakeholders
• Understands the importance of user needs and responsiveness in program delivery
• Comfortable working in a fast-paced, changing environment
• Adjusts priorities and approaches based on new information or shifting needs

Desirable Qualifications And Experience

• Intermediate to Advanced Excel
• Ability to build dashboards for various reporting types
• Data and reporting management
• Department's understanding of financial systems and processes
• Experience in government or education sectors and a relevant qualification.

How To Apply
To be considered for this position, applicants are encouraged to submit a resume and cover letter (no longer than 2 pages) addressing the skills and attributes from the role statement and the capabilities from the position description. For more details regarding this position please see attached
Role Statement
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About The Department
The role of the Department of Education is to support Victorians to build prosperous, socially engaged, happy and healthy lives. It does this by supporting lifelong learning and healthy development, strengthening families and helping to equip people with the skills and knowledge for a 21st century economy and society.

About The Division
The 10-Year Digital Horizon is a strategic plan to provide more technology and digital services to schools. School Digital Services consult with schools and internal groups including Schools and Regional Services (SRS) and School Education Programs and Support (SEPS) on strategic direction to form new initiatives as well as oversee program delivery and delivery of IT services for major initiatives. Our purpose:

• consult with schools and key department stakeholders on strategic direction and formulating new initiatives
• ensure schools have the appropriate technology environment to maintain a modern, world class education system
• oversee major government funded technology initiatives in schools.
• manage department provided systems to schools.

Further Information
For more details regarding this position please see attached position description for the capabilities to address in application.

The department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the Department website and our Diversity and Inclusion page

Applicants requiring adjustments can contact the nominated contact person.

Information about the Department of Education's operations and employment conditions can be located at

For further information pertaining to the role, please contact Ash Vohra
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ICT Delivery Manager – Capital Works via

Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Education will be treated in the strictest confidence.

Please let us know via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format (e.g large print) due to any viewing difficulties or other accessibility requirements.

Applications close
11:59pm on 21/10/2025