Service Centre Officer

1 day ago

Homebush, New South Wales, Australia NSW Health Full time $60,000 - $120,000 per year

Employment Type: Temporary Full Time (For a period up to 8 months)

Position Classification: $75, $76,897.65

Remuneration: $75, $76,897.65 per annum plus 12% superannuation

Hours Per Week: 38

Location: Homebush or St Leonards – with hybrid working conditions available

The Opportunity

HealthShare NSW are seeking dedicated and customer-focused Service Centre Officers to join our team. In this role, you will be responsible for taking incoming phone calls, receiving, and processing applications and equipment orders for people needing mobility, communication, self-care, respiratory and prosthetic equipment. In addition, you will provide ongoing support to eligible consumers with consumable reorders and repair and maintenance requests, and process claims for travel and accommodation subsidies.

Join us in making a difference in the lives of those who need our support. Apply now to become a part of our dedicated team

Why Work for HealthShare NSW?

HealthShare NSW touches the lives of NSW Health employees and patients every single day by delivering services that keep our public hospitals and health facilities running.

Watch Our HealthShare NSW story video to learn more about the work we do and the diverse range of roles we have on offer.

We reward our employees with a terrific range of benefits, including:

  • Flexible work arrangements: varied start/finish times, part time work and job sharing where applicable
  • Hybrid working: enjoy a combination of working from home and the office
  • Great leave conditions: enjoy one day off each month as an ADO, annual leave loading (a bonus extra payment of 17.5%) and 14 weeks' paid parental leave for eligible employees
  • Salary packaging and novated leasing: you can access up to $2782 extra per year in your pay
  • Wellbeing programs: access a large array of wellbeing programs designed to support your physical, mental, and emotional health
  • Commitment to career development: Expansive free online training, talent programs, study leave and internal development opportunities to accelerate your career

Please note some benefits may only apply to certain employment types.

Further information on our wide range of benefits is available here.

Eligibility Requirements

  • Meet essential requirements as outlined in the Position Description and ensure they are referenced in your resume or answers to targeted questions.
  • Candidates must have Australian work rights (citizens, permanent residents, or valid work visa). Permanent roles are open to Australian citizens and permanent residents, while temporary and casual roles welcome applicants with a visa.
  • This is a NSW Health Category B position. Please complete the OASV Undertaking/ Declaration Form and upload this with your application.

How to Apply

  • Click Apply Now at the top of the page
  • Attach your resume and provide answers to the Targeted Questions below.
  • To find out more about applying for jobs with HealthShare please view our resource: Your Guide to Employment with HealthShare NSW.
  • Any role related questions can be directed to the hiring manager Jim Geogakopoulos at
  • Any career portal support questions can be directed to our customer service team at

Targeted Questions

  • I can confirm I have attached a resume to my application.
  • I can confirm I have attached a Cover Letter addressing PD Essential Criteria.

We are Diverse and Inclusive

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, carers, and people with disability. If we can offer some support or make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team HSNSW- and let us know.

Further information on how we support Diversity & Inclusion at HealthShare NSW can be found here.

Talent Pool

An eligibility list from this recruitment may be created for future casual, permanent, or temporary full-time or part-time positions within the next 6 months.

Applications Close: Sunday 23 November, 2025 at 11:59pm

.

  • Call Centre Agent

    1 week ago

    Homebush, New South Wales, Australia People2people - HR Solutions Full time $50,000 - $80,000 per year

    About the role:Our client Samsung Electronics is a well-known and highly respected global brand in the electronics industry and is looking for a customer service pro to join their Call Centre team This position will be based at the Sydney Olympic Park Office working on a 4 days in office and 1 day WFH set up. This role will manage all customer enquiries and...

  • Member Services Officer

    1 week ago

    Homebush, New South Wales, Australia Teachers Mutual Bank Full time $60,000 - $90,000 per year

    About the Role We're looking for a Member Service Officer to join our Sydney branch and deliver exceptional service to our members. You'll be the first point of contact—advocating for our products, ensuring compliance, and identifying risks with confidence. This role requires strong communication and listening skills to accurately action member requests....

  • Payment Services Officer

    1 day ago

    Homebush, New South Wales, Australia Teachers Mutual Bank Full time $60,000 - $90,000 per year

    About the Role As a Payment Services Officer, you'll be responsible for accurately processing payments across multiple systems including Direct Entry, BPAY, Member Chequing, and NPP. You'll manage exceptions, disputes, and client queries, ensuring compliance with AML/CTF requirements and maintaining secure access to client funds. You'll work closely with...

  • Customer Service Data Analyst

    2 weeks ago

    Homebush, New South Wales, Australia People2people - HR Solutions Full time $90,000 - $120,000 per year

    Our client Samsung, is a globally recognised and highly respected brand in the electronics industry. This position is based at their Sydney Olympic Park office, and follows a hybrid model, requiring four days in the office and one day working from home.*Key Responsibilities:*Manage, analyse and report on customer service data.Monitor data quality and...

  • Accounts Payable Officer

    23 hours ago

    Homebush, New South Wales, Australia Sharp & Carter Accounting Clerical WS Full time

    *Position description* An exciting opportunity has become available for an Accounts Payable Officer to join a well-known, award-winning services organisation based in Homebush. You'll be part of a supportive, close-knit finance team where every team member is truly valued for their individual contribution. This role focuses heavily on high-volume...

  • Operations Coordinator

    7 days ago

    Homebush, New South Wales, Australia Securecorp Full time $60,000 - $90,000 per year

    *Brief Description*Securecorp is a successful, progressive, and award-winning Company who provide premium security, cleaning, electronics, and monitoring services nationally across various industries including retail, major events, prestige corporate sites, aviation and much more. We are guided by our core Company values of reliability, integrity and results...

  • Project Delivery Officer

    1 day ago

    Homebush, New South Wales, Australia Ausgrid Full time $136,000 - $200,000 per year

    Play a crucial part in PLUS ES' Electric Vehicle Charging Infrastructure (EVCI) PortfolioPermanent Full Time | Starting from $136, % SuperEnjoy a 9-day fortnight in support of work life balanceJoin us at our Homebush DepotAbout Ausgrid – we're wired for goodWe're the largest distributer of electricityon Australia's east coast, which means over two million...

  • HVAC Technician

    22 hours ago

    Homebush, New South Wales, Australia People2people - HR Solutions Full time $60,000 - $80,000 per year

    About the Role: Provide technical support for all air conditioning products. This includes responding to technical hotline calls, offering support via email, managing escalations, liaising with internal and external stakeholders, and managing service KPIs. The role also involves conducting technical training, ensuring product quality assurance, and...

  • Store Manager

    7 days ago

    Homebush, New South Wales, Australia DECJUBA Full time $90,000 - $120,000 per year

    Job description: YOUR DECJUBA JOURNEY STARTS HEREWe are on the lookout for an AMAZING Store Manager to take our store in DFO Homebush to the next levelStep into our Homebush store, right in the heart of NSW's number one DFO. This is a high-performing location with a constant flow of customers, giving you the perfect platform to showcase your...

  • Casual Sales Assistant

    7 days ago

    Homebush, New South Wales, Australia Bonds Full time $40,000 - $60,000 per year

    Be In Good CompanyGood People – You'll be eligible for monthly cash bonuses with our Retail Incentive Scheme.Learn & Grow – Structured training & development programs for all employees that sets you up for success.Good Careers – Expand your career by growing internally within or across our different brands in retail management and support centre.Good...