Insurance Repair Estimator

About us:

Campbell Construction Co is a multi-faceted building company specialising in insurance repair works, new home design and construction, renovations, and modular homes. With over 120 employees across 8 offices, we service areas including Queensland, Northern NSW & Darwin.

Over the years, we've built a team of individuals who share the vision, values, commitment and pride that make up 'The Campbell Way'. Our vision - Care built into everything we do by providing exceptional experiences with quality outcomes to positively impact people's lives. Join us to make a difference

About the role:

Campbell Construction Co is on the lookout for a driven and experienced Insurance Repair Estimator to join our team across the Townsville region and surrounds.

In this role, you'll be the key link between our clients, customers, suppliers and trades—ensuring every insurance repair is assessed accurately, costed confidently, and delivered to the highest standard. You'll bring strong technical knowledge, exceptional communication skills, and a passion for quality outcomes on every job.

What you'll be doing:

• Visit properties, meet with owners and assess damage with accuracy and professionalism
• Prepare clear and detailed scopes of work and insurance repair quotations
• Create precise desktop estimates from client- or consultant-provided scopes
• Produce comprehensive building assessment reports, including cause of damage, defects and compliance issues
• Break down repair costs including materials, labour, subcontractors and overheads
• Work closely with Supervisors, suppliers and trades to secure competitive pricing
• Identify opportunities for cost savings and value engineering
• Prepare professional submissions with accurate cost breakdowns and supporting documentation
• Consistently meet KPI targets
• Ensure all estimated work complies with legislation, WHS&E requirements and industry standards
• Maintain meticulous digital records using Prime Ecosystem and various insurance platforms

Please note: occasional regional travel may be required during major weather events.

About you:

You're a confident, proactive professional who takes pride in accuracy, communication and customer care. You will bring:

• A dynamic, outgoing personality and a strong alignment with our core values
• A building trade qualification, Cert IV in Building & Construction, or willingness to complete
• Extensive building/carpentry knowledge and an understanding of repair costs and timeframes
• Experience as an Insurance Estimator, Site Supervisor or a similar role (highly regarded)
• Familiarity with Prime Ecosystem or similar job management systems (advantageous)
• The ability to work both independently and collaboratively
• Excellent organisational and time management skills
• A positive, customer-focused attitude along with a genuine team spirit
• Working knowledge of the NCC, QBCC Standards & Tolerances and WH&S
• Strong computer skills across mobile devices, repair management platforms and Microsoft Office

Why join Campbell Construction Co:

• Competitive remuneration package including attractive salary + super + fully maintained company vehicle + fuel card
• Join a positive and inclusive team who care – this is built into everything we do
• We actively encourage and support healthy work-life balance
• Receive formal and on-the-job training with experienced professionals
• We support individual development and career growth by offering training and development programs to help you realise your full potential
• Enjoy the little extras that make a big difference - from doona days and volunteering leave to recognition rewards and retail discounts that help ease the cost of living

If this sounds like the opportunity for you, we invite you to apply by submitting a cover letter and resume.

Please note that only shortlisted candidates will be contacted due to the high number of applicants we receive.

Campbell Construction Co is an Equal Opportunity Employer - we are committed to cultivating a diverse and inclusive workplace built upon respect, fairness and equality.