Customer Service Officer

4 days ago

Katherine, Northern Territory, Australia Roper Gulf Regional Council Full time

Are you ready to launch your career in customer service? Roper Gulf Regional Council is inviting expressions of interest for a Casual Customer Service Officer to join our team in Katherine.

About the Role

As a Customer Service Officer, you will be the first point of contact for visitors and callers, delivering professional reception services and supporting the day-to-day operations of the CEO's office. This casual position offers flexibility and the chance to contribute meaningfully to Council's service delivery.

Key Responsibilities

  • Provide courteous and efficient reception and customer service.
  • Manage incoming calls, emails, and general enquiries.
  • Assist with correspondence, meeting preparation, and records management.
  • Support office supply coordination and purchasing.
  • Undertake delegated projects and administrative tasks.

What We're Looking For

  • Business Administration qualification or relevant experience.
  • Strong communication and organisational skills.
  • Ability to work independently and as part of a team.
  • Intermediate Microsoft Office skills.
  • High level of professionalism and confidentiality

Salary & Benefits

  • Base Salary: $63, ,338.31(based on 38 hours per week) ,Plus Casual Loading
  • Professional Development: Ongoing training and upskilling opportunities
  • Salary Sacrifice Options: Increase your take-home pay through salary packaging

Please send your application through the link below

Closing Date: Ongoing until the position is filled.

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