Emergency Department Service Support Officer

Job description

Agency Department of Health Work unit Emergency Department

Job title Emergency Department Service Support Designation Physical 3 RDO

Officer

Job type Full Time Duration Ongoing

Salary $64,045 - $66,773 Location Katherine

Position number 33474 RTF Closing 04/11/2025

Contact officer Clinical Employment on or

About the agency

Apply online

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF

YOUR TERTIARY QUALIFICATIONS.

Information for applicants – inclusion and diversity and Special Measures recruitment plans

The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates

people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or

job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go

to the OCPE website.

Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go

to the OCPE website.

Primary objective

Support Registered Nurses and Midwives and assist in providing care for patients through directed activities aligned to skills,

either individually or in a team environment.

Context statement

Provide support to the Katherine Hospital Emergency Department by maintaining imprest stock levels, adherence to cleaning

protocols and maintenance of cleaning schedules. The role requires the ability to problem solve and escalate equipment issues in

addition to the procurement of non-imprest items.

Key duties and responsibilities

1. Maintain expected stock levels and restocking of the Emergency Department.

2. Perform duties as directed to ensure the efficient functioning of the clinical area and work as a member of the healthcare

team supporting a safe environment.

3. Follow defined service quality standards, work health and safety policies and procedures relating to the work being

undertaken in order to ensure high quality, safe services and workplaces.

4. Attend education and maintain currency in essential training requirements as per NT Health policy.

5. Communicate with patients and hospital staff to maintain a positive and harmonious working environment within role

responsibilities.

6. Foster a positive workplace culture through exemplary leadership practices and role modelling behaviour.

7. Maintain expected stock levels and restocking of the Emergency Department.

Selection criteria

Essential

1. Demonstrated experience in a health or aged care facility in a related role with experience in patient care activities

2. Demonstrated effective verbal and written communication and interpersonal skills demonstrating competent literacy, numeracy

skills and computer literacy.

3. Commitment to positive team culture and working effectively within a diverse cultural and multi-disciplinary environment and

adherence to patient confidentiality and privacy.

4. Demonstrated capacity to prioritise workloads and complete delegated activities whilst maintaining patient and workplace

safety including having and maintaining a level of physical fitness to safely perform tasks associated with the ESSO role.

1. Previous experience working in a hospital environment and understanding of principles of hygiene and infection control.

Desirable

1. Current first aid or basic life support certificate.

2. Certificate III in Health Services Assistance or equivalent.

Further information

The preferred or recommended applicant will be required to hold a current working with children clearance notice and undergo

a criminal history check. A criminal history will not exclude an applicant from this position unless it is relevant to the position.

For immunisation requirements - Category A (direct contact with blood or body substances) or Category B (indirect contact with

blood or body substances), check with contact person for requirements.