Senior eCommerce Content Producer

2 days ago

Melbourne, Victoria, Australia Halcyon Knights Pty Ltd Full time $90,000 - $120,000 per year

We're looking for an experienced eCommerce Production Lead to join a leading retail organisation and help deliver a seamless online shopping experience. Acting as the right-hand to the eCommerce Production Manager, you'll oversee content production across the website, ensuring everything is accurate, timely, and on-brand.

What you'll do:

  • Lead the day-to-day content production process, from briefs and creative reviews through to publishing and content removal.
  • Optimise and manage the Content Management System (CMS) to drive efficiency and accuracy.
  • Mentor and support the Content Publishing team, fostering a high-performance culture.
  • Troubleshoot content issues quickly and coordinate fixes with stakeholders.
  • Collaborate with cross-functional teams (marketing, trade, IT, agencies) to ensure smooth online updates.
  • Support larger projects, system enhancements, and seasonal event campaigns.

What we're looking for:

  • Strong background in eCommerce, digital content, or online marketing, ideally in retail.
  • Proven leadership experience, including managing or mentoring teams.
  • Hands-on CMS expertise
  • Basic coding skills
  • Excellent organisational skills and the ability to juggle multiple projects.
  • A keen eye for detail and passion for delivering a high-quality customer experience.

This is an opportunity to step into a leadership role in a fast-paced online environment, working on projects that directly impact customer engagement and sales.

What you need to do

If this sounds like a role of interest for you, please apply via the ad. Feel free to send questions through to

For other exciting job opportunities and to keep up-to-date with the IT world, please 'Follow' Halcyon Knights on LinkedIn @.

Halcyon Knights is an equal opportunities employment agency, valuing the contributions made by all people and welcomes applications from people with disability, Aboriginal Australians, people of all ages and from culturally diverse backgrounds.

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