Manager - Strategy, Compliance & Operations

3 days ago

Brisbane, Queensland, Australia Queensland Department of Education Full time $120,000 - $180,000 per year

The Operations Manager role is a pivotal leadership position, requiring a high degree of responsibility and collaboration to oversee a broad range of critical functions. Reporting to the HCMS Director, Strategy, Compliance and Operations, the role demands exceptional strategic and operational expertise, particularly within the public sector IT program context.

The successful candidate will drive efficiency, compliance, and quality across diverse areas, including audit management, financial oversight, resource allocation, recruitment, and stakeholder engagement.

About The Department Of Education
Working for the Queensland Department of Education means joining an organisation that values its people and promotes leadership and innovation. Be part of an environment that respects professionalism and diversity, offers training and development opportunities and embraces flexible careers and work-life balance. Find out more about working with us .

About The Role
Key Responsibilities:

  • Briefs and Reports - Draft and prepare high-quality written materials to support decision-making and stakeholder engagement.
  • Audit Management - Ensure robust internal controls, regulatory compliance, and effective coordination with external auditors.
  • Oversight of budget management, resource management, recruitment & onboarding and contract management undertaken by Operations team.
  • Business Operations - Oversee daily operations to maintain seamless and efficient processes.
  • Quality Assurance - Uphold high standards for all outputs, including correspondence, media releases, and documentation.
  • Stakeholder Communication - Manage correspondence and media relations, ensuring clear, consistent, and professional messaging.

Leadership And Collaboration Expectations
This role requires
strong leadership
to inspire and guide teams, ensuring alignment with organisational objectives. The Operations Manager must demonstrate exceptional
collaborative skills
, working closely with internal and external stakeholders, including auditors, media representatives, contractors, and public service professionals. Effective communication, financial acumen, and a strategic mindset are essential to navigate the complexities of IT programs and deliver results in a dynamic public sector environment.

By fostering a culture of accountability, innovation, and teamwork, the Operations Manager will play a critical role in driving operational excellence and achieving program success.

Application Expectations

  • The HCMS program requires all shortlisted Candidates to complete a psychometric / cognitive assessment prior to interview.
  • Upon shortlisting, Candidates will be contact regarding the next steps for the psychometric / cognitive assessment where further details will be provided.

Interested? To Apply:

  • Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
  • Attach a maximum 2-page written statement about how your achievements and capabilities meet the responsibilities and expectations of the role

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.

Occupational group
Management

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