Senior Onsite Engineer

2 days ago

Sydney, New South Wales, Australia AC3 Full time $100,000 - $120,000 per year
  • Join an expanding organisation going through exponential growth
  • Long standing organisation with a young and passionate team
  • Get exposure to on-site client work and long term career opportunities

About the role

Are you ready to be the IT hero everyone relies on? As a Senior Onsite Engineer you'll be at the heart of delivering top-notch performance, ensuring quality, and tackling IT issues with precision. From software and hardware to network systems, user administration, and provisioning, you'll be the go-to expert, making every tech headache disappear.

  • Provide Level 2-3 IT Support to end-users, and escalate issues when required to relevant teams
  • Work in a modern Public Cloud environment
  • Troubleshoot issues related to Systems, Applications, Software, Hardware and Networking
  • Work on a broad range of technologies such as Office 365, Routing and Switching, Active Directory, and Windows Server

Required Skills and Experience

  • Minimum 3+ years working in a similar role
  • Previous experience providing support via phone, email, face to face or remotely.
  • Experience with User administration, Access restrictions, Email management, Office 365, MS Exchange and Active Directory
  • Experience with ticketing systems, preferably ConnectWise
  • Experience with Windows Server administration (AD, GPO, DHCP, DNS)
  • Excellent customer service skills
  • Very good communication skills, both written and verbal

Benefits

  • $85,000 + Superannuation
  • Genuine flexible work environment
  • Opportunities for professional growth and development
  • Varied engagements, environments, and clients
  • Exciting and fun team culture

If your experience match the above and you can be available quickly, please apply now.

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