Reception / Admin

Sanitair Australia, founded in 2005, is the nation's leading specialist in air conditioning cleaning and sanitising, dedicated to improving indoor air quality across residential, commercial and institutional sectors. With its' corporate office located in Tweed Heads South, our head office serves as the central hub for supporting over 65 franchises nationwide. With a strong commitment to innovation, quality service and community wellbeing, Sanitair has grown to become Australia's largest provider of HVAC hygiene services, delivering over 750,000 services and setting industry standards for health and safety.

About the Role
A fantastic opportunity is available for a full-time Administration Assistant to join Sanitair Australia at our Head Office in Tweed Heads South. We are seeking a motivated individual who is eager to support our team with a range of administrative and accounts tasks. With the opportunity to progress into managerial role for the right applicant. The successful applicant must hold a current Australian car driver licence to assist with occasional office errands and support duties.

What We Offer

• Career development opportunities

• Supportive team environment

• Starting salary based on experience

Key Responsibilities

Your duties will include, but are not limited to:

• Answering and directing phone calls and emails.

• Providing administrative support to management and the wider team of over 65 franchises around Australia

• Supporting day-to-day operations and assisting with ad hoc tasks as required

• Incoming and Outgoing bookings, calendar management, job management, liaising with clients and providing support.

• General office administration, educating and promoting company policies nationally

• Warehousing – inhouse freight forwarding and logistics support for our franchisees

Skills and Attributes

The ideal candidate will have or be willing to develop the following:

• Excellent communication skills and flexibility, strong attention to detail

• Proficiency in Microsoft Office (Word, Excel, Google Workspace, Internet, Socials)

• Experience with XERO software is an advantage, but not essential (training provided)

• Previous office or administration experience is beneficial

• Proactive and willingness to show initiative without being prompted, be reliable, honest, able to delegate tasks and ability to forward think and prioritise work loads daily.

• Current Australian car driver licence and vehicle (mandatory)

What we're looking for

• Proven experience as an Administrative Assistant or in a similar role.

• Strong organisational and time management skills with the ability to prioritise tasks and meet deadlines

• Excellent communication and interpersonal skills, both written and verbal

• Ability to work independently and as part of a team

• A positive attitude, professional appearance and a keen eye for detail

At Sanitair Australia, we pride ourselves on fostering a positive and inclusive workplace where every team member's contribution is valued. We offer ongoing professional development and career growth opportunities, supported by comprehensive training and mentorship. Our modern office in Tweed Heads South provides a vibrant and collaborative environment, equipped with the latest technology to help you succeed. Join us and be part of a company that truly cares about your wellbeing and professional journey

Full Time Position – Monday to Friday 9am to 5pm

How to Apply

If you are interested in this position, please submit your standout cover letter explaining why you're the perfect fit for our team and CV via email to [email protected].

All applications will be treated with strict confidentiality.