Office Administrator

1 week ago

Tweed Heads South, Australia Bupa Full time

**Ready for a new career adventure?**

Join Bupa Aged Care and be at the heart of it in Banora.

As Australia's largest regional aged care and dementia provider, we continue to be part of communities driven by vision, passion and hard work

We make life better for thousands. That includes yours. You make a difference to our residents and their families, and we want to make sure you’re absolutely supported to do just that.

Bupa Banora Point is a delightful care home set in a suburb of Tweed Heads in the Northern Rivers region of NSW. You’ll be close to the local community with shops, parks, schools and churches nearby. It consists of 103 beds, with a variety of care units. Our primary goal is placing our focus on the health, lifestyle and well-being of our residents.

**About the Role**

As the Office Administrator - known as a Customer Service Consultant (CSC) in Bupa, you will work alongside one other CSC and our General Manager. Along with being one of our welcoming faces, you will be responsible for a range of administrative tasks to help support the operation of the care home.

**No sponsorships provided**

**Duties**

Each CSC has their own portfolio of duties. Generally, we have one that focuses on rostering and pay, one on training/compliance/HR, and one on occupancy and residents, and then everyone has reception duties. Below is an example of tasks but you certainly wouldn’t be responsible for all of them
- ** Resident Placement** - Providing prospective residents and loved ones with a warm, welcoming, and informative introduction to the Care Home by been the key lead in handling enquiries and coordinating admissions.
- ** Employee Service -**Support and oversee the Care home employee experience, through: Administering rosters, recruitment activities, complete the onboarding and induction of new starters, managing annual and sick leave in the rosters.
- ** Concierge / Reception / Admin**:

- Effectively lead the customer and administrative experience function of the Care Home, ensuring customer service is delivered to the highest of standards.

**Skills and Experience**
- Patience Working in a care home is fun and rewarding, we truly love our residents, but it also requires calm and patience, and a sunny disposition.
- Everyone says they need great communication skills, but diplomacy and a proactive approach is particularly important in this role. You might be speaking to a worried family, or a confused resident, and although you can’t always provide answers, you can reassure and follow up.
- Intermediate to advanced skills across the MS Office Suite
- Previous experience gained in a similar admin/customer service role
- Highly developed organisation and time management skills - prioritisation and self-direction is key in this role

**Culture**

We all share the same purpose at Bupa Aged Care. Helping people live longer, healthier, happier lives and making a better world. We take pride in delivering high-quality care with a personal touch. Bupa champions a unique agile culture, one that adapts to your needs as a member of our team. Our focus is not limited to our residents but also your wellbeing and career growth. We aim to support you with tools you need to achieve a fulfilling career.

**How to Apply**

**Interested to explore some more? Click on the links below**:

  • Office Administrator

    7 days ago

    Tweed Heads South, Australia TWEED SHEETMETAL Full time

    We are seeking an Administrator to join our company on either a full-time or part-time basis. - Days are between Monday - Friday, no weekend work is required. - This role is not suitable for those seeking school hours. - Must have strong attention to detail, the ability to prioritise, multitask, be reliable, dependable and proactive to achieve the best...

  • Administration Officer

    3 weeks ago

    Tweed Heads, New South Wales, Australia Careers at Council Full time

    Administration Officer - Community FacilitiesJoin to apply for the Administration Officer - Community Facilities role at Careers at CouncilAdministration Officer - Community Facilities5 days ago Be among the first 25 applicantsJoin to apply for the Administration Officer - Community Facilities role at Careers at CouncilGet AI-powered advice on this job and...

  • Administration Officer

    5 days ago

    Tweed Heads South, Australia Your Plan Manager Full time

    **Administration Officer - NDIS Plan Support** **ABOUT US**: Your Plan Manager (YPM) is a leading intermediary NDIS Plan Management Service provider, well-known across Australia. Here at YPM, we provide personal, friendly service to our clients with a focus on delivering better-than-expected outcomes. We support full choice and control for participants and...

  • Administration Officer

    7 days ago

    Tweed Heads, Australia Infinite Aged Care Full time

    Employee benefit programs such as Fitness Passport to promote wellbeing. - Team based environment - Supportive Leadership & Work Environment **_ The Role _** At Infinite Aged Care, the Administration Officer (Customer Support Assistant) works with key internal and external stakeholders including the General Manager, Nursing, and care staff as well as...

  • Administration Officer

    5 days ago

    Tweed Heads, Australia Beaumont People Full time

    Administration and Executive Assistant roles - Immediate start, temporary full time and part time hours - Northern Rivers and Southern Gold Coast regions. - Administration and Executive Assistant roles - Immediate start, temporary full time and part time hours - Northern Rivers and Southern Gold Coast locations Beaumont People are seeking strong...

  • Administration Officer, Urgent Care Service

    12 hours ago

    Tweed Heads, New South Wales, Australia Northern NSW Local Health District Full time

    Administration Officer, Urgent Care Service - Tweed / LismoreJoin to apply for the Administration Officer, Urgent Care Service - Tweed / Lismore role at Northern NSW Local Health DistrictAdministration Officer, Urgent Care Service - Tweed / Lismore3 days ago Be among the first 25 applicantsJoin to apply for the Administration Officer, Urgent Care Service -...

  • Administration Officer

    3 days ago

    Tweed Heads South, Australia Your Plan Manager Full time

    **Administration Officer - NDIS Plan Support** **ABOUT US**: Your Plan Manager (YPM) is a leading intermediary NDIS Plan Management Service provider, well-known across Australia. Here at YPM, we provide personal, friendly service to our clients with a focus on delivering better-than-expected outcomes. We support full choice and control for participants and...

  • Executive Administrator

    2 weeks ago

    Tweed Heads South, Australia Your Plan Manager Full time

    **Please attach a resume along with a covering letter, no more than two pages addressing how you demonstrate ability to perform in this role. Key skills such as proficiency in Microsoft Office Applications will be tested as part of this process.** **ABOUT US**: Your Plan Manager (YPM) is a leading intermediary NDIS Plan Management and Support Coordination...

  • Executive Administrator

    2 weeks ago

    Tweed Heads South, Australia Your Plan Manager Full time

    **Please attach a resume along with a covering letter, no more than two pages addressing how you demonstrate ability to perform in this role. Key skills such as proficiency in Microsoft Office Applications will be tested as part of this process.** **ABOUT US**: Your Plan Manager (YPM) is a leading intermediary NDIS Plan Management and Support Coordination...

  • Executive Administrator

    7 days ago

    Tweed Heads South, Australia Your Plan Manager Full time

    **Please attach a resume along with a covering letter, no more than two pages addressing how you demonstrate ability to perform in this role. Key skills such as proficiency in Microsoft Office Applications will be tested as part of this process.** **ABOUT US**: Your Plan Manager (YPM) is a leading intermediary NDIS Plan Management and Support Coordination...