
People and Culture Coordinator
1 week ago
Everlight Radiology
At Everlight Radiology, every role contributes to something bigger—providing life-saving care to millions of patients worldwide. As a pioneering global teleradiology provider, we operate 24/7, 365 days a year, ensuring hospitals and clinicians receive fast, accurate, and high-quality radiology reports exactly when they need them.
With a fast-growing international network of radiologists and an expert team of non-clinical professionals, we deliver more than one million radiology reports each year, helping healthcare providers make critical decisions with confidence. Our innovative "follow-the-sun" model ensures that radiologists work during their daytime hours, providing around-the-clock support to hospitals in the UK, Ireland, Australia, New Zealand, South Africa and beyond.
But it's not just our radiologists who make this possible. Behind every report is a dedicated team of operations specialists, IT experts, customer support professionals, and healthcare administrators—all working together to keep our services running seamlessly. Whether ensuring the right cases reach the right radiologists, developing cutting-edge technology, or supporting our hospital partners, each and every member of our team plays an essential role in delivering exceptional patient care.
Everlight thrives on innovation, collaboration, and a shared passion for making a difference. Whether you're a radiologist looking for greater flexibility, or a professional seeking a meaningful role in healthcare, you'll find a workplace that values expertise, well-being, and the power of teamwork.
Be part of something extraordinary—help us shape the future of radiology, one report at a time.
Our Mission, Vision, and Values
Our Mission:
To ensure timely and effective treatment, unlocking the best care for patients and their families by providing worldwide access to specialist radiologists.
Our Vision:
To set the global standard in teleradiology and be the partner of choice for radiologists and healthcare providers worldwide.
Our Values:
- Patients First:
Putting our patients at the heart of everything we do. - Together We Grow:
Fostering a collaborative and supportive culture. - Courage Over Comfort:
Embracing innovation and challenging the status quo. - Think For Tomorrow:
Driving sustainable growth and efficiency. - Embrace Accountability:
Taking ownership of our actions and commitments.
What does this mean for you?
Our mission, vision, and values will shape how we work and how we interact with each other and our patients. Consider how you can embody these principles in your daily work:
- Our Patients:
Delivering tailored, high-quality radiological services. - Our Radiologists:
Supporting and empowering our radiologists with unmatched flexibility, growth, support, and reward. - Our Community:
Building strong relationships across the globe, with a sense of shared purpose and collective empowerment. - Our Innovation:
Continuously exploring new technologies and approaches to unlock sustainable growth. - Our Global Reach:
Evolving our 'follow-the-sun' model to ensure 24/7 global accessibility for all.
Scope of Position:
As the
People & Culture Coordinator
, you will play a vital role in ensuring the People & Culture function operates efficiently and effectively to support a growing, dynamic business. Reporting to the People & Culture Lead - ANZ, you will work closely with the global team to deliver on our People & Culture strategy and provide seamless support to leaders and employees across the organisation.
This role sits at the heart of our employee experience and requires
strong drive, a passion for people
, and exceptional attention to detail. You will thrive in a fast-paced environment, bringing energy, curiosity, and a solutions-focused mindset to help keep processes moving and stakeholders supported.
Primary Responsibilities
Your responsibilities will cover the full employee lifecycle, including:
Administration
- Deliver accurate, timely administrative support across all areas of the People & Culture function.
- Maintain compliant employee records, contracts, and documentation in line with policies and legislative requirements.
- Manage the P&C inbox, ensuring all queries are handled promptly and professionally.
- Prepare employee letters, contracts, and other HR documentation as required.
- Coordinate lifecycle events such as probation, contract changes, and leave management.
- Provide accurate, complete people data to Payroll on time each month.
- Run regular and ad-hoc reports to ensure people data remains up-to-date and reliable.
- File records received via email, DocuSign, or other HR platforms, ensuring appropriate data governance.
- Support updates to P&C content on the company intranet alongside the Senior P&C Coordinator.
Advising
- Act as a first point of contact for employees and senior leaders, providing clear, consistent, and timely guidance.
- Escalate complex or sensitive matters to the P&C Lead while maintaining stakeholder confidence.
- Build trusted relationships with employees and managers to foster a positive, transparent workplace culture.
- Provide guidance on policies, procedures, and HR best practices, ensuring compliance and alignment with organisational goals.
Performance and Development
- Champion the CONNECT program and regular performance check-ins across the business, embedding tools and ethos into everyday practices.
- Coordinate performance review cycles, including communications, scheduling, and reporting.
- Support implementation of learning and development initiatives, including tracking participation and reporting on outcomes.
- Maintain accurate, confidential records of performance and development conversations.
- Take accountability for personal KPIs and contribute to team success by delivering agreed goals.
Recruitment
- Provide ad hoc support with internal recruitment, including job postings, candidate communications, and interview scheduling.
- Partner with hiring managers to ensure recruitment processes are followed consistently and effectively.
- Conduct pre-employment and reference checks, ensuring documentation accuracy and compliance.
- Maintain consistent, up-to-date job descriptions.
- Prepare contracts and onboarding documentation to deliver a seamless candidate experience.
Onboarding & Offboarding
- Facilitate consistent, positive onboarding experiences for new hires.
- Coordinate induction programs and prompt managers on onboarding best practices using the Onboarding Manual.
- Manage the offboarding process for leavers, including conducting exit interviews and reporting on key trends.
- Identify opportunities for process improvements through employee feedback and people data analysis.
Quality and Compliance
- Ensure all P&C processes comply with legislative requirements, employment law and company policies.
- Support internal and external audit processes by maintaining accurate, compliant records.
- Monitor and report on compliance-related activities, such as mandatory training completion.
- Assist in the rollout of policies and procedures to ensure understanding and adherence across the organisation.
- Stay up-to-date with legislative changes, adjusting processes and documentation as required.
Compensation and Benefits
- Support the administration of compensation and benefits processes, including salary review cycles and incentive programs.
- Maintain accurate records of employee benefits and entitlements.
- Respond to employee queries related to payroll, leave, and benefits, escalating complex issues where required.
- Assist in ensuring compliance with relevant awards, legislation, and organisational policies.
HR Metrics and Reporting
- Maintain HR dashboards and generate reports to provide accurate, timely insights to leadership and the P&C team.
- Track and analyse key HR metrics, including turnover, absenteeism, and recruitment activity.
- Identify trends, risks, and opportunities for improvement through data insights.
- Assist in preparing reports and presentations for senior leadership.
Additional Responsibilities:
Teamwork and Communication
- Collaborate effectively across global teams to deliver service excellence.
- Build strong relationships with internal and external stakeholders.
- Contribute to a supportive, positive team environment by sharing knowledge and assisting colleagues as needed.
Skills & Attributes
- Strong attention to detail and a focus on accuracy.
- Highly organised with the ability to prioritise multiple tasks in a fast-paced environment.
- A natural "people person" with exceptional communication and interpersonal skills.
- Maintains strict confidentiality and professionalism at all times.
- Solution-focused problem solver with a continuous improvement mindset.
- Adaptable and resilient, thriving in a changing, high-growth environment.
- Intermediate Microsoft Office skills (Excel, Outlook, PowerPoint, Adobe).
- Able to work autonomously while collaborating effectively with colleagues across Australia and UK.
- Flexibility to occasionally adjust hours to align with global teams.
Experience
- Bachelor's degree in human resources, Business, or a related field (or equivalent experience).
- 1–2 years' experience in a HR Coordinator/Assistant role.
- Strong HR administration experience, ideally with exposure to FairWork Awards and multi-jurisdictional operations (e.g., Australia, New Zealand, UK).
- Experience working with HRIS and payroll systems (desirable).
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