Bids & Marketing Manager

At Charter Hall, we've been shaping Australia's property landscape for over years three decades. We are the country's leading fully integrated diversified property investment and funds management group, trusted for our scale, expertise and performance. Our focus is on high-quality, well-located assets that deliver long-term, sustainable returns for our investors – and enable our tenants to work, grow and connect.

We're listed on the ASX100 and manage a diverse range of funds across Office, Industrial & Logistics, Retail, Diversified and Social Infrastructure. But beyond the numbers, we're driven by a clear purpose: to create better futures and deliver long-lasting value.

Our values guide everything we do:

• Active Partnership – We listen deeply and collaborate meaningfully.

• Genuine Insight – We unlock growth through intelligence and understanding.

• Inventive Spirit – We explore possibilities with creativity and discipline.

• Powered by Drive – We act with passion, resilience, and transparency.

About the opportunity:

Purpose

The Bids & Marketing Manager is responsible for leading the development and execution of the bids process, proposals and presentations for the Office team at Charter Hall. This includes managing the end-to-end bid process, coordinating content creation and ensuring submissions are aligned with Charter Hall's strategy and brand. 

This role is pivotal in achieving leasing outcomes, driving efficiencies, enhancing proposal quality, and supporting internal stakeholders to secure new tenant customers and retain existing tenant customers for the Office portfolio.

What you'll be doing

• Acting as a senior member of the Marketing and Customer Experience team, providing general leadership support for other members of the team, as well as leadership to other internal and external stakeholders.

• Working with National Lead - Marketing & Customer Experience to position the Office team as best in class and reinforcing Charter Hall's reputation as a customer centric business.

• Collaborating with National Marketing & Communications Manager to support in the execution of messaging and positioning for the Office strategy, set by the Office Leadership team.

• Collaborating with respective Marketing Managers to support in the execution of messaging and positioning for the relevant asset strategies in relevant bids.

• Working with the National Customer Experience Manager and Customer Experience team on a pipeline of relevant case studies and marketing messaging to support the acquisition or retention of tenant customer bids.

• Building a positive reputation for Office Marketing & Customer Experience as a trusted business partner and thought leader in Charter Hall.

• Leading the development, coordination and submission of EOIs, RFPs, RFIs, RFTs for asset leasing.

• Collaborating with internal stakeholders to define bid strategy, value propositions, and 'win' themes.

• Tailoring bid responses and presentations to client requirements, ensuring clarity and impact.

• Managing timelines, approvals, and governance documentation across multiple concurrent bids.

• Conducting post-submission debriefs and implement learnings for continuous improvement.

• Supporting Customer & Market Engagement Lead and Asset Management team with key tenant customer and agency partner / tenant representative market presentations.

• Maintaining and updating Office bid resources including templates, case studies and collateral.

• Ensuring consistent application of Charter Hall's brand and messaging in bid material.

• Collaborating with other Sectors / Business Units to ensure consistent tone of voice and messaging for key tenant customers.

• Supporting the Office team with business unit requirements such as capability documents, investor presentations, internal and external presentations and reports.

• Supporting with requirements for investor engagement as it relates to the Office portfolio.

• Navigating conflicting inputs and ensure alignment across stakeholders.

• Identifying and implement new initiatives to enhance bid quality and efficiency.

• Developing systems and processes to streamline business tasks and improve outcomes.

• Applying customer insights to innovate beyond traditional marketing approaches.

Benefits that matter

Together, our efforts shape the success of our customers and communities for years to come. That spirit of shared success is just as important for our people. And, it's not just something we say. Our employees are invested in our business as shareholders, and we're invested in them – through meaningful opportunities, thoughtful benefits and a culture that puts people first.

Here's what that looks like:

• Wellbeing – Sonder EAP, AIA Vitality Programs, AIA Embrace, Vaccinations, WELL workplaces

• Wealth – Financial Wellbeing programs, Competitive short- and long-term incentives, Salary continuance insurance, travel perks with Qantas and Accor.

• Leave – Wellbeing leave, Birthday leave, Career breaks, Thank You Day

• Learning – On-the-job development and mentoring, LinkedIn Learning, study support.

• Family – 16 weeks' primary and 4 weeks secondary carers leave, school Holiday Programs.

Ready to join us?

Apply now and join a team that's shaping tomorrow.

To learn more about us visit our LinkedIn page

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