Administration Officer

Employment Type: Permanent Full Time, 38 hours per week

Location: Liverpool Hospital

Position Classification: Administration Officer Level 2

Remuneration: $64, $66,170.25 per annum

Requisition ID: REQ605286

Application Close Date: 28/09/2025

Interview Date Range: 01/10/2025 – 08/10/2025

Contact Details: Toynia Hall – |

About the Opportunity

Liverpool Hospital is seeking a motivated and customer-focused Administration Officer to join our General Outpatients team. This frontline role is ideal for someone who thrives in a multidisciplinary environment, working closely with doctors, specialists, nurses, and allied health professionals. You will be responsible for delivering high-quality customer service to patients and families both in person and over the phone, managing enquiries, directing calls, and supporting clinic operations. Strong computer literacy and attention to detail are essential, as you'll be maintaining data integrity, ensuring accurate Medicare billing, and safeguarding the confidentiality of patient information.

In this dynamic role, you'll provide vital administrative support to clinicians, prioritising tasks and contributing to the smooth running of outpatient services. You'll be a key point of contact for internal departments, assist with training new and casual staff, and maintain competence in patient administration systems (PAS). We're looking for someone who is proactive, reliable, and eager to grow within a supportive team that values collaboration and continuous improvement. If you're ready to make a meaningful impact in healthcare administration, we encourage you to apply and become part of the Liverpool Hospital community.

What You'll be Doing

To provide a high standard of administrative support to Outpatient Services including specialist medical clinics, women's health clinics and allied health clinics.

Where You'll Be Working

Liverpool Hospital, founded in 1813, is the major health service for south-western Sydney, offering a wide range of state-wide services including critical care and trauma, neonatal intensive care, and brain injury rehabilitation. As a key teaching facility for UNSW Sydney and Western Sydney University, it provides extensive clinical services, including emergency care, cancer treatment, paediatrics, and mental health services. The hospital features 23 operating theatres and has a capacity for 877 beds.

The ongoing $830 million redevelopment as part of the Liverpool Health and Academic Precinct is transforming the hospital into a global hub for medical innovation. This redevelopment will expand clinical services, enhance research and teaching facilities, and introduce state-of-the-art equipment and amenities.

Working at Liverpool Hospital means being part of a forward-thinking, innovative team dedicated to providing exceptional patient care. The hospital's commitment to education and research offers numerous opportunities for professional development and career progression.

The vibrant and supportive work environment, combined with the hospital's central location near public transport and local amenities, makes it an ideal place to grow your career while making a meaningful impact on the community.

How to Apply

To be considered for this position, please ensure you address the below questions as thoroughly as possible. View our application guide for information on how to respond to criteria and improve your application.

• Excellent communication and interpersonal skills with a focus on high-quality customer service.
• Ability to function in a multidisciplinary team setting and also work independently with minimal supervision as required.
• Ability to work under pressure, managing conflicting demands and prioritising workload
• Knowledge of hospital and health care computer systems with demonstrated experience in electronic scheduling of appointments

Need more information?

1) Click here for the Position Description

2) Find out more about applying for this position

Additional Information

Salary Packaging

South Western Sydney Local Health District employees are able to enjoy the benefits of salary packing. Visit Smart Salary for more details.

Health & Fitness

South Western Sydney Local Health District employees receive discounted Gym Membership/Corporate Wellbeing Programs, including Fitness Passport.

Transforming Your Experience

Transforming Your Experience (TYE) is SWSLHDs key strategy to always positively transform your, our patients, our consumers, our staffs and our communities experiences across our organisation and services. Our vision is that our care is always safe, high quality and personalised and all our staff are supported and empowered to achieve their full potential. SWSLHD upholds the CORE Values – Collaboration, Openness, Respect and Empowerment.

To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.

At South Western Sydney Local Health District we are proud to be an equal opportunity employer, where we don't just accept differences but we honour and support it. Committed to providing a working environment that thrives and values diversity, we encourage people of Aboriginal and/or Torres Strait Islander background, people with a disability and people from the LGBTQI+ community to apply.

SWSLHD is committed to driving a child safe culture that upholds children and young people's rights. We strive to ensure children and young people feel safe, supported and included in their care. Existing staff of SWSLHD and those seeking employment are required to take the safety, welfare and wellbeing of children and young people seriously while taking action to keep them safe from harm and abuse.

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