Lead Sauna Technician

4 days ago

Melbourne VIC, Australia Hot Stuff Saunas Pty Ltd Full time $80,000 - $100,000 per year

Your Responsibilities Will Include:

  • Plan and schedule sauna installations, returns, and maintenance jobs in your city, keeping our shared schedule accurate and up to date.
  • Complete and oversee the safe delivery, installation, disassembly, and maintenance of infrared saunas at customer locations.
  • Take full responsibility for the condition and upkeep of your assigned vehicle, including regular cleaning, maintenance checks, and servicing.
  • Communicate clearly and professionally with customers, our internal operations team, and third-party logistics providers each day.
  • Supervise, support, and train offsider technicians, ensuring they understand procedures and uphold our safety and service standards.
  • Complete all required documentation for each job, including installation, return, and maintenance reports.
  • Ensure every job site is set up and managed safely, following all relevant WHS procedures.
  • Troubleshoot and resolve on-site sauna issues, escalating to the Head Technician when required.
  • Complete a thorough handover of the sauna to the customer, including demonstrating basic use and answering any questions.
  • Manage stock in our warehouse, including unpacking deliveries and completing regular stocktakes.
  • Lead the safe and efficient unloading of sea containers carrying flat-packed saunas, using appropriate equipment and manual handling techniques.
  • Report any hazards, incidents, or near misses as per our WHS procedures.
  • Maintain professional conduct at all times and lead by example in customer service, safety, and job performance.

Why Join Nook Saunas?

  • Be Part of a Growing Startup: Jump on board early at a company where rapid growth offers new opportunities for career development and influence within the company.
  • Impactful Work: Every role directly contributes to the success and expansion of our company. Your work matters here
  • Team Collaboration: We pride ourselves on a flat organisational structure where everyone is encouraged to bring new ideas to the table and take initiative.
  • Hands-On Experience: Drive our van, manage logistics, install saunas, and ensure the highest level of service and satisfaction to our customers.
  • Dynamic Environment: Enjoy a varied role that combines field and office work, perfect for those who dislike being desk-bound.

What We're Looking For:

  • Valid driver's license with a clean driving record.
  • Preferred experience in delivery, installation, or similar fields, but most importantly eager to learn and show initiative.
  • Basic mechanical aptitude; able to use tools and handle physical work.
  • Excellent communication and customer service skills.

Location: Our operation is currently operating out of Coburg North, VIC

If you're enthusiastic about joining a close-knit team that values your input and fosters personal growth, please detail what you seek in your employment journey in your cover letter and email it to promptly.

Job Type: Full-time

Pay: $80,000.00 – $100,000.00 per year

Benefits:

  • Employee discount
  • Professional development assistance
  • Travel reimbursement

Application Question(s):

  • Have you had experience managing a small team?
  • Have you had any experience with scheduling and operations managing?

Licence/Certification:

  • Full Driver Licence (Required)

Work Authorisation:

  • Australia (Required)

Work Location: On the road

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