CloudOps Engineer- AWS

Company Description

At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together.

We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow.

Job Description

As a Senior Cloud Operations Engineer you will be responsible for maintaining cloud infrastructure through IaC. This role will be Ops focused, involves monitoring, troubleshooting, and optimizing cloud resources to ensure maximum uptime and performance along with a bit of design and build components.

You will also be working with cloud providers to manage and configure cloud resources, monitoring performance and availability of cloud resources, setting up automatic scaling, load balancing, and disaster recovery strategies, and performing system updates and patches.

You will optimize the performance of our systems through team collaboration of hardware and software configurations. Dive deep to resolve problems at their root, looking for failure patterns amenable to long-term solutions. You will work closely with other operations staff, engineering and client services to ensure cloud services are available 24 x 7.

On offer is an exciting career where you'll make an impact and work with innovative technology solutions. You'll perfect your skills alongside a talented and collaborative team while enjoying the recognition, progression and extensive benefits of a global organisation.

Qualifications

• Proficient with automation using Powershell/Bash Scripting
• A demonstrated deep knowledge of supporting and managing AWS Cloud environments, using primarily AWS native tools.
• AWS CodeCommit, CodeBuild, CodePipeline and GitLab.
• AWS VPCs, VPC peering, VPC endpoints, Transit Gateway & Direct Connect.
• EC2 (Linux and windows), Load balancers, Autoscaling groups, & RDS.
• S3, CloudTrail, CloudWatch, CloudWatch Logs, Events & alarms and AWS Athena queries.
• Security Hub, Guard Duty, Firewall Manager, Config & IAM analyzer.
• Managed NAT, ECS Fargate, Internet Gateway & Route 53.
• AWS Backup, System Manager, EFS (probably SMB-based, TBC), Lambda & Kinesis Data Firehose.
• Excellent in AWS Organizations, OUs & Service Control Policies.
• Hands on with RHEL based Linux and Windows OS
• Solid Customer support experience
• A demonstrated history of taking initiative and understanding of operating in a compliance environment.
• Significant experience working within a Microsoft Environment.
• Exceptional Communication Skills.
• Ability to interpreting and present results to stakeholders at all levels.
• Excellent problem solving and analytical skills and ability to prioritize and control workload.
• Demonstrated collaboration skills and a successful track record in building strong relationships. with business and technology stakeholders.
• Managed Services and ITIL experience preferred.

If you believe you'd be a great fit, we encourage you to apply—even if you don't tick every box.

Additional Information

Why join us:

At NCS Australia, you'll be part of a team that values your growth and development. Our comprehensive global learning and development program will equip you with the skills and knowledge needed to succeed. Plus, you'll be mentored by some of the industry's best, and have access to a worldwide network of career opportunities. Join us now and discover just how far your career can go

We are in the process of refreshing our employee benefits, so don't forget to ask our Talent Acquisition Team about what's on offer.

We take pride in our commitment to valuing and supporting our people and the communities we serve. Diversity, inclusivity, and being different are not just buzzwords for us - they are integral to our culture. We are dedicated to upholding Equal Employment Opportunity Principles and providing reasonable accommodations to all our applicants. If you require any assistance or modifications to navigate our careers site or complete your application, please don't hesitate to reach out to us at

Other important stuff:

To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks.

As we navigate through our business integration process, we will continue to issue contracts under our existing entities of ARQ, Dialog, CatapultBI, ICEMEDIA, Eighty20, Riley or AccessHQ.

Visit our website for more information.

Agencies: We've got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.

Why join us:

NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.

NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.

At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply.

Agencies:

We've got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.

Work rights and background checks:

To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks