Club Lounge Teamleader

1 day ago

Australia IHG Full time $60,000 - $80,000 per year
Description

ABOUT US

InterContinental Perth City Centre opened in October 2017 and is a 240-room design orientated hotel in the heart of Perth's CBD.  Focused on corporate and transient market bringing the InterContinental personalised service to life.

Club InterContinental introduces a new level of service in our hotel. From making your restaurant reservation while being chauffeur-driven from the airport, to providing breakfast, drinks and canapés in our exclusive Club InterContinental lounge. Team members aim beyond the obvious, turning our attention to thoughtful touches and pleasant surprises. Our dedicated Club InterContinental team are on hand to provide guests with attentive, personal service.

We are looking for a Club Lounge Teamleader to join our charming, confident and internationally minded team who knows how to exceed guest expectations.

YOUR DAY TO DAY

Reporting directly to the Rooms Division Manager, you'll have ambition, talent and obviously, some key skills. Because, for this vital role, were looking for someone who will be  involved in all pertinent matters affecting team members, guest service and hotel operations to ensure guests receive prompt attention and personal recognition throughout the hotel.  

As Club Lounge Teamleader you would be responsible for responding to guest needs; resolving any issues that may arise; supervising and supporting a team of about 4 to 5 Club Attendants; conducting daily departmental briefings and providing input for regular team meetings.

You will also play an integral part in leading and developing the team through on-boarding, training and development.

WHAT WE NEED FROM YOU

Are you refined, personable, knowledgeable, proactive, meticulous & curious?

The successful candidate will need to demonstrate these behaviors every day, whilst having a working experience in an environment focused on guest service within a luxury brand and will have experience in supervising & motivating others. 

Day to day this role provide Food and Beverage service to the guests during Breakfast, Afternoon Tea and evening Canape & Beverage service. 

You'll be driven to achieve desired results through the key performance indicators associated with guest and colleague satisfaction.  You'll have excellent guest relations, problem solving and time management skills; and ideally have a working knowledge of hotel property management systems such as Opera.  

Candidates must also have:

  • ongoing availability to work rostered across 7 days a week, anytime between 6am and 10pm including weekends and public holidays, and
  • unrestricted and unlimited working rights for Australia. Visa sponsorship is not an option for this role.

WHAT WE OFFER

You'll be rewarded for your hard work with a range of benefits that supports you throughout your IHG career journey

  • Paid birthday leave - hip hip hooray
  • Paid parental leave
  • Proactive paid wellness and mental health days
  • Free meals on shift
  • Laundered uniform supplied
  • Some of the best colleague discounts across our IHG Hotels for accommodation, food and beverage
  • A massive colleague discounts platform for all your favorite brands and retailers
  • Most importantly, your career journey will be supported through our lifelong development programs, IHG career milestone celebrations, and transfer of leave entitlements as you move and grow with IHG.

  • Club Lounge Attendant

    24 hours ago

    Australia IHG Full time $50,000 - $70,000 per year

    DescriptionABOUT USAs the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer...

  • Club Lounge Attendant

    1 day ago

    Australia IHG Full time $13,760 - $18,200 per year

    DescriptionFirst impressions count. To get our guests' memorable experiences off to an unforgettable start, we're looking for a Club Lounge Attendant who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to ensure every guest feels valued and receives personalised attention to feel right at home. Accessed...

  • Heno & Rey Venue Teamleader (Full Time) - InterContinental Perth

    1 day ago

    Australia IHG Full time $60,000 - $80,000 per year

    DescriptionAbout usAt InterContinental Perth City Centre we are here to make our valued guest enjoy the finer things in life. Nestled in the heart of Perth's central business district, InterContinental Perth City Centre immerses guests in the vibrant energy of the city, while offering unrivalled luxury accommodation and world class food and beverage...

  • F&B Attendants

    1 day ago

    Australia IHG Full time $40,000 - $60,000 per year

    DescriptionAt InterContinental Melbourne The Rialto, we're more than just a hotel — we're a true Melbourne icon. Proudly part of the world's largest luxury hotel family, we blend international flair with local soul to create unforgettable guest experiences. Right now, we have opportunities for Food & Beverage Attendants to join our team across Alluvial...

  • Executive Sous Chef

    24 hours ago

    Australia IHG Full time $80,000 - $120,000 per year

    DescriptionAbout usAre you a talented Senior Chef looking to join the world most international luxury hotel brand, working across various venues?HENO & REY - Sitting on the corner of Hay and King Streets, the aptly named Heno & Rey (translating to Hay & King) brings a typically Spanish approach, where a meal can be a quick bite or a longer affair. A...

  • Rooms Division Manager

    24 hours ago

    Australia IHG Full time $120,000 - $180,000 per year

    Description Ready to lead from the front? We're looking for a Rooms Division Manager to oversee our front office, housekeeping, concierge and club lounge departments. Setting the tone to deliver truly memorable guest experiences from the first moment to the last.A little taste of your day-to-day:Every day is different, but you'll mostly be:Overseeing the...

  • Hospitality Roles

    1 day ago

    Brisbane, Queensland, , Australia Artesian Hospitality Full time $30,000 - $60,000 per year

    Join The GPO Precinct TeamNow hiring across The Gatsby, TAMA Supper Club & The Tax OfficeThe GPO Precinct brings together three standout experiences under one roof in Fortitude Valley—The Gatsby (premium cocktail lounge with late-night energy), TAMA Supper Club (elevated dining, cocktails & entertainment), and The Tax Office (Brisbane's premier nightlife...

  • Commis Chef

    24 hours ago

    Australia IHG Full time $45,000 - $65,000 per year

    DescriptionIf you're eager to kickstart your culinary career and have a passion for breakfast cuisine, this role is the perfect next step. You will be part of a tight-knit, creative kitchen team, preparing a variety of breakfast dishes, including our full buffet breakfast and in-room dining. A keen eye for presentation, consistency, and hygiene is essential,...

  • Housekeeper

    3 days ago

    Torquay, Victoria , Australia The Sands Torquay Full time $30,000 - $45,000 per year

    Are you passionate about creating a clean and welcoming environment for guests? Do you take pride in your attention to detail and love the idea of working in a beautiful resort setting? If so, we have the perfect opportunity for youResponsibilities:Ensure that guest rooms and suites are immaculate and well-maintained, reflecting the high standards of our...

  • Food and Beverage Host

    1 day ago

    Australia IHG Full time $40,000 - $60,000 per year

    DescriptionAs the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand.Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective...