Heno & Rey Venue Teamleader (Full Time) - InterContinental Perth
1 day ago
About us
At InterContinental Perth City Centre we are here to make our valued guest enjoy the finer things in life. Nestled in the heart of Perth's central business district, InterContinental Perth City Centre immerses guests in the vibrant energy of the city, while offering unrivalled luxury accommodation and world class food and beverage offerings.
InterContinental Perth City Centre features renowned restaurants – Heno & Rey and Ascua and the refined The Loft Lounge & Bar on level 1 and are looking for a full time Team leader to join our Restaurants & Bars team.
This role will have a primary focus on delivering great experiences for customers in Heno and Rey along with supporting all food and beverage venues across the hotel.
Check out Heno and Rey online:
** Our Team are proud winners of the AHA-WA Excellence in Workplace Culture Award for 2021 and 2022 **
Your day to day
Working alongside the Venue Manager, the Teamleader will enthusiastically demonstrate their dedication to delivering True Hospitality with each guest and colleague interaction.
As a member of our Restaurants & Bars Leadership Team you will be responsible for the day to day operation and seamless service delivery. With a passionate and hands-on approach from this role, this will include; aligning with our brand standards and sophisticated service culture, training, supervising and inspiring others and using strong product knowledge to sell a wide variety of beverages and food.
What we need from you
The ideal candidate will...
- Have over 1 years proven experience in motivating and leading a team of others in a busy and modern venue.
- Exceptional customer service skills and have a high ability to interact with guests & colleagues.
- Have an eye for detail and be an enthusiastic and approachable person who is motivated to take ownership and consistently deliver a unique guest experience.
- Be able to work well in a team environment and support the wider team success.
- Excellent verbal communication skills.
- Be flexible with their availability – afternoons, nights, weekend and public holiday shifts are all part of the job.
A candidate must also...
- Have the legal right to work in Australia without limitation or restrictions.
- Hold a current Responsible Service of Alcohol (RSA) certification.
What we offer
You'll be rewarded for your hard work with a range of benefits that supports you throughout your IHG career journey
- Free meals on shift
- Laundered uniform supplied
- Paid birthday leave - hip hip hooray
- Proactive paid wellness and mental health days
- Some of the best colleague discounts across our IHG Hotels for accommodation, food and beverage
- A massive colleague discounts platform for all your favorite brands and retailers
- Paid parental leave
- And importantly, your career journey will be supported through our lifelong development programs, IHG career milestone celebrations, and transfer of leave entitlements as you move and grow with IHG.
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