Gunforce Retail Sales Team Member

1 week ago

Hindmarsh Island, South Australia Lightforce Group Full time $60,000 - $80,000 per year

ABOUT US

Lightforce Group is a global leader in designing and manufacturing innovative lighting equipment, optics and firearms.  Whether it be camping in the wilderness or a hunting expedition, Lightforce Group is there to light the way.

Lightforce exports to more than 50 countries, supplying products that are designed and manufactured to deliver performance in the most hostile conditions.

Our brands include Lightforce, Nightforce, Force Ordnance, APRS, Gunforce and Paroo Pastoral.

Lightforce Group values include Innovation, Leadership, High Performance, Responsibility, Respect and Teamwork.

THE OPPORTUNITY

A rare opportunity has arisen for someone experienced in retail sales and who has very specific product knowledge and understanding to support the Gunforce team.

Reporting to the Sporting Firearms Manager, you will professionally and knowledgably guide our clients through the shopping process, from the initial greeting to the final purchase. By providing your professional insight and support, you will help strengthen our client relationships and strengthen the Gunforce brand.

Lightforce Group prides itself on a high performing culture based on leadership, teamwork, and innovation. As part of Gunforce Retail team you will uphold our values and strive for continuous improvement.

Your responsibilities will include:

· Deliver exceptional and meticulous service to our clients, resulting in repeat visits and long-term brand loyalty

· Collaborate with co-workers to achieve team sales goals through suggestive selling and special promotions

· Inform clients about product features and benefits, offering opinions and recommendations as appropriate

· Maintain a tidy shopping environment and welcoming atmosphere

· Represent our company with professionalism and enthusiasm

· Treat clients with respect and courtesy

· Adhere to all laws and regulations regarding firearms and the safe handling of

· Assist with inventory management

· Arrange promotional material and instore displays

· Responding to client complaints and concerns in a professional manner

ABOUT YOU

We are looking for an experienced and professional team member who has

· A valid South Australian Firearms Licence

· Robust knowledge of Firearms and safe handling of firearms

· Customer service skills and the ability to work well with others

· Strong administrative and communication skills

· High level competency in the use of PC's and Microsoft Office suite

· Experience using (sales software package – what is it) desirable

· A genuine passion for the industry and the products we sell

· The ability to be thorough and have attention to detail

· A sensitive and understanding approach

· The ability to use initiative and be proactive

We are committed to fostering a diverse, inclusive, and safe workplace where all individuals regardless of background, experience, or identity, feel valued and respected. All hiring decisions are based solely on individual merit and alignment with requirements of the role. Applicants can request a reasonable adjustment at any stage during the recruitment process by getting in touch with our People & Culture team to discuss their needs in confidence.

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