Operations Coordinator Inventory Planning at Retail Wholesale Start-up

Operations Coordinator

Location: Sydney

Looking to challenge yourself at a fast growing startup where you'll be working with amazing humans and where everyday is new and exciting?

We're on the lookout for an extremely organized and efficient Operations Coordinator for our fast growing startup. With big plans ahead, we're on a mission to connect with those who can offer their expertise in supply chain and whom are interested in overseeing to completion various impactful projects.

About Us

The Monda Company is a global gifts & souvenir company that specializes in creating innovative products. We are the people who help travellers preserve their most cherished memories through the creation of fun, high quality souvenirs that people want to keep forever. Our products are sold in hundreds of airport and landmarks worldwide.

Who is this role for

This role is ideal for someone with experience in inventory planning or supply chain who is looking to broaden their business exposure and take on greater responsibility. It's also a great opportunity for anyone eager to get involved in other areas of the business and contribute to overseeing a variety of projects.

You'll have the unique opportunity to work closely with the company's Founder and across various business functions, providing an incredible chance for personal growth and learning. As the company expands, you'll find ample opportunities to advance within your role.

What you'll be doing

Working for a startup means you'll be doing a little bit of a lot of different things to help support the day-to-day coordination of business activities.

The role requires exceptional organizational, time management and project tracking abilities, as well as strong communication skills.

Operations

• Order fulfillment: You handle orders like a pro, ensuring orders are fulfilled smoothly and efficiently. You'll coordinate with fulfillment and ensure your timely deliveries keep our customers smiling.
• Shipment Coordination: You own the responsibility of coordinating shipments and are in constant communication with the team to make sure products are always at the right place at the right time.
• Performance Monitoring: You keep an eye on supply chain performance and find ways to make it even better.
• Replenishment Orders: You're good at forecasting demand and ensuring we always have sufficient stock levels.
• Sourcing: You work with the design team to source items and materials that are needed in order to bring products to life. In the process, you embrace learning about how products are made, and offer the design team suggestions to improve products or reduce costs.
• Supplier Relationships: You love to build and maintain strong connections with new and existing vendors.
• Commercial Analysis & Negotiating with Suppliers: You're able to jump into the commercials and use your business knowledge to negotiate advantageous terms with suppliers.
• Database Management: You meticulously manage the database to ensure accurate recording of new orders and maintain up-to-date inventory and accounting systems. You regularly update records and perform data analysis to support efficient supply chain operations.
• Project Management: You're extremely organized, take initiative and get things done. You help to plan and execute new projects and keep team members accountable.

Overall:

• Special Projects: You love stepping out of routine, and are excited to work on special projects that you've identified are highly impactful to the business - whether that be establishing a new warehouse or coordinating the build of a new website. Your ability to get involved in any project and successfully manage projects to completion is very important.

• Explore New Opportunities for Growth: You're always on the lookout for new opportunities for the team to explore.

• Creating Standard Operating Procedures: You know how to think about the day-to-day process flows to create efficient ways of doing things. You are skilled at the development, documentation and implementation of Standard Operating Procedures to enhance and streamline supply chain processes.
• Overcome the 'impossible': You are not afraid to question the status quo. You are fearless when it comes to achieving what they say is impossible and question information that doesn't seem right.
• Independent Problem solving: You're persistent in finding solutions to problems that need to be solved. While the team is always around to help, you are naturally an independent problem solver. Although you may not have faced a particular challenge before, you demonstrate confidence and find solutions.

What you bring to the table:

• Education: Bachelor's degree in Business Administration, Supply Chain, Accountancy or something similar.
• Experience: 1+ years experience in operations, project management, supply chain, order management and / or logistics coordination.
• Retail Experience: Ideally you've worked in the head office of a retail company
• Ability to work independently and as part of a team.

Required Skills:

• Communication and relationship-building are your superpowers.
• You're organized, detail-oriented, and a natural problem solver.
• Proficient in supply chain management software and tools such as any of the following or simliar: SAP and NAV, Zoho Inventory/Books etc.
• You can handle pressure and tight deadlines like a champ.
• You're excited about expanding your skills and owning new projects
• You're not afraid to pick up the phone to get things done.
• Familiarity with international shipping and customs regulations
• Proficient in data entry, management, and analysis.
• Experience with replenishment and demand forecasting.
• You don't mind jumping in to help in the warehouse when needed, and enjoy getting out to stores to support with new store launches and setups.
• Experience working with overseas factories
• Advanced proficiency in Excel for data analysis
• Must have permanent Australia work rights or a valid working visa

Still wondering if this role might be for you?

If you seek routine and familiarity, get frustrated by change, are looking to do the bare minimum or struggle to work independently, then this role is NOT for you.

If you're enthusiastic about exploring various aspects of a business, proactive in taking initiative, love to have ownership over a project, extremely organized, eager to tackle special projects that offer significant value, love a fast-paced environment where every day is different, exciting, & challenging - then this position is for you

Working for a startup means embracing a dynamic environment where continual learning on the job is a necessity and adaptability is a must. Everyday is CHALLENGING, FUN and REWARDING. After all, you're working with a team to build things that don't yet exist- to do this role, you have to enjoy that process :)

Work Hours & Location:

• Full Time
• Office is located in Sydney CBD Based Startup Hub - 2 min walk from Central Station
• Must be located in Sydney, Australia

JOIN US

We're a team of retailers, creatives, strategists, travellers and dreamers and we're looking for someone special to join our team.

How to Apply:

Please email your resume to