Health Information Services Clerk

Company Description

Epworth HealthCare is Victoria's largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia's health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients.

Our values and purpose define Epworth's approach and delivery. We pride ourselves on communicating and delivering them in a real and meaningful way. Every Patient Matters.

Job Description

The Health Information Services department currently have an opportunity for a full-time Health Information Services Scanning Clerk to join our Geelong campus. If you're a whiz with documents, have good computer skills and like keeping things organised, this could be the role for you.

This is a 'behind the scenes role' that is vital to keep our hospital running. It involves scanning of paper based medical records into our Digital Medical Record System, as well as responding to requests for health information from other health services. Providing great customer service to both internal and external partners both in person and over the phone is also essential.

Responsibilities/Duties:

• Scanning paper-based patient medical records using the BOSSnet Digital Medical Record system.
• Responding to record requests.
• Answering telephone enquiries.
• Responding to information requests in accordance with the department's release of information guidelines.
• Collecting, scanning and re-directing mail.
• Performing general department administration duties as required

Key Criteria:

• Sound computer skills
• Excellent customer service skills
• Can work independently and in a team environment
• Good attention to detail
• Able to multi-task and to organise work accordingly

Desirable (non-essential):

• Previous medical record experience
• Experience with iPM and the BOSSnet Digital Medical Record system
• Working knowledge of Medical Terminology

Position Description Inherent Requirements

Additional Information

At Epworth, it's a community. It's the sense of belonging and being part of an organisation and a team that works to make sure that every patient matters. In addition to this, you will have access to:

• Epworth's enhanced Not for Profit status (and not available in the public sector) provides the opportunity for employees to salary package up to $15,900 pre-tax annually, leading to greater take home pay
• The largest educational scholarship program of its kind in Australia
• Ability to purchase up to four additional weeks of leave
• Reduced cost of health services for you and your family at Epworth
• Relocation assistance is available for approved candidates

At Epworth, we care.

We care about our patients and we care about our people.  We care about keeping everyone safe.  We care about valuing and empowering our people, and growing careers.  And we care about giving our people support and flexibility to thrive, and contribute to our communities.

Enquire / Apply

Sound interesting? To apply, click the I'm Interestedbutton and attach your CV and cover letter as one document.

For more information, refer to the attached position description or contact  or phone

It is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had an annual Influenza vaccination, where this is required under Epworth policy.

As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and may be required to hold a valid employee Working with Children Check (provided by you).

At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all – across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs – that reflect the communities we work in. At Epworth, we care.