Guest Experience Host Coffs Harbour

2 weeks ago

Coffs Harbour, New South Wales, Australia Travel + Leisure Co. Full time $40,000 - $60,000 per year

We Put the World on Vacation

Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Go Where Joy Is In The Journey

Discover a career fuelled by possibility at Travel + Leisure Co. If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our Coffs Harbour team as a part time Guest Experience Host today

How You'll Shine

As a Guest Experience Host, you will be responsible for the day to day operation of the front desk. This includes greeting and registering of owners and guests, providing information on local area attractions, completion of all department related paperwork and using all communication equipment including telephones, facsimiles and computers.

This fast paced environment would suit customer obsessed individuals who are passionate about providing exceptional experiences and booking guests in to learn more about the benefits of holidaying with Travel + Leisure Co

How You'll Be Rewarded

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

Professional development funding
Discounted hotel stays across Australia, Fiji, New Zealand
Great career development opportunities
What You'll Bring

To be successful in this role, you will be:

Previous experience within a similar hotel position
Genuine passion for customer service and the local area
Excellent communicator with strong interpersonal skills
Enthusiastic, self-motivated and positive individual
Immaculate presentation and professional grooming standards
High levels of computer literacy
Previous experience with a PMS system (Hirum, Fidelio, Opera etc) advantageous
Have the ability to recognize and solve problems in the workplace
Ability to work a flexible schedule, including nights, weekends, public and school holidays.
Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.

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