
Guest Experience Expert
1 day ago
The Westin is committed to empowering guests to enhance their well-being when they need it most - while travelling. As The Westin associates, we rise to make each day better for our guests, our communities and each other. Discover a place where you're given a choice to not just get up and go to work, but to rise. Join us as a Guest Experience Expert to feel empowered by career growth opportunities in a people-first environment.
Position Summary:
- Rise with us and assist guests arriving and departing the hotel through the check in and departure process
- Handle general enquiries, engage and inspire guests through each guest experience
- Support the front office team in general operational tasks
- Take guest reservations and perform cash handling & credit card responsibilities
- Be an expert on the hotel and the surrounding area, reinforcing our commitment to wellness inside our walls and beyond
- Build and strengthen relationships with existing and new guests, creating intimate and distinctive experiences to enable future bookings
About You:
- Experience with OPERA property management system or similar
- Relevant experience in a similar role
- Full Time Working rights in Australia
- Enthusiastic to escalate your career
- Self-motivated, driven and energized in a fast-paced environment
- Armed with smart solutions and a can-do attitude
Our Benefits:
- Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
- Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
- Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
- Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program
- Opportunity to receive Employee Referral Incentives and get paid for working with your friend
- Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
Westin Hotels and Resorts are part of Marriott International's Premium portfolio, which has committed to putting people first for 90+ years. Apply now
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
-
Guest Experience Expert
1 day ago
Melbourne, Victoria, Australia Westin Hotels & Resorts Full timeOverviewGuest Experience Expert - Service Express role at Westin Hotels & Resorts. The Westin Melbourne location invites you to apply for the Guest Experience Expert - Service Express role. The Westin is committed to empowering guests to enhance their well-being while travelling and to rising with a people-first environment. Join us as a Guest Experience...
-
Guest Experience Expert
1 day ago
Melbourne, Victoria, Australia Westin Hotels & Resorts Full timeOverview Guest Experience Expert - Service Express role at Westin Hotels & Resorts. The Westin Melbourne location invites you to apply for the Guest Experience Expert - Service Express role. The Westin is committed to empowering guests to enhance their well-being while travelling and to rising with a people-first environment. Join us as a Guest Experience...
-
Overnight Guest Experience Expert
3 days ago
Melbourne, Victoria, Australia The Ritz-Carlton Hotel Company, L.L.C. Full timeJoin to apply for the Overnight Guest Experience Expert role at The Ritz-Carlton Hotel Company, L.L.C.1 day ago Be among the first 25 applicantsJoin to apply for the Overnight Guest Experience Expert role at The Ritz-Carlton Hotel Company, L.L.C.Additional InformationJob Number25138015Job CategoryRooms & Guest Services OperationsLocationThe Ritz-Carlton...
-
Expert Guest Experience Coordinator
23 hours ago
Melbourne, Victoria, Australia beBeeHospitality Full time $60,000 - $80,000We are seeking a skilled Guest Service Manager to join our front office team in Melbourne, Victoria.Situated on a grand 19th Century estate amidst stunning English gardens, Lancemore Mansion Hotel offers an environment of elegance and history.Guests can enjoy award-winning spa experiences, garden picnics, and farm-to-table dining at Joseph's restaurant.The...
-
Delivering Exceptional Guest Experiences
1 day ago
Melbourne, Victoria, Australia beBeeGuest Full time $65,000 - $85,000Job OverviewWe are committed to empowering our guests to enhance their well-being while traveling. Our goal is to create a people-first environment where associates can rise and feel empowered by career growth opportunities.Key ResponsibilitiesAs a Guest Experience Expert, you will be responsible for:Empowering guests to enhance their well-being;Creating a...
-
Delivering Exceptional Guest Experiences
2 days ago
Melbourne, Victoria, Australia beBeeGuestServices Full time $45,000 - $65,000About UsJob Title:Overnight Guest Services Officer - Front OfficeDescriptionWe are seeking a dedicated and detail-oriented Overnight Guest Services Officer to join our team. As the first point of contact for guests, you will be responsible for ensuring a seamless experience from arrival to departure.You will work closely with our Front Office Manager and...
-
Guest Experience Representative
4 weeks ago
Melbourne, Victoria, Australia Vicinity Limited Full timeGuest Experience Representative - Chadstone page is loadedGuest Experience Representative - ChadstoneApply locations VIC time type Part time posted on Posted Yesterday job requisition id R006688We're reimagining the way Australians live, work, and play. We own and manage some of the most recognisable and loved retail destinations across Australia.We're...
-
Guest Experience Host
3 weeks ago
Melbourne, Victoria, Australia Travel + Leisure Co. Full timeGuest Experience Host & Face to Face Lead Generator Team Leader Join to apply for the Guest Experience Host & Face to Face Lead Generator Team Leader role at Travel + Leisure Co.Guest Experience Host & Face to Face Lead Generator Team Leader1 week ago Be among the first 25 applicants Join to apply for the Guest Experience Host & Face to Face Lead Generator...
-
Guest Experience Host
4 weeks ago
Melbourne, Victoria, Australia Travel + Leisure Co. Full timeGuest Experience Host & Face to Face Lead Generator Team LeaderJoin to apply for the Guest Experience Host & Face to Face Lead Generator Team Leader role at Travel + Leisure Co.Guest Experience Host & Face to Face Lead Generator Team Leader1 week ago Be among the first 25 applicantsJoin to apply for the Guest Experience Host & Face to Face Lead Generator...
-
Guest Experience Host
4 days ago
Melbourne, Victoria, Australia Travel + Leisure Co. Full timeGuest Experience Host & Face to Face Lead Generator Team LeaderJoin to apply for the Guest Experience Host & Face to Face Lead Generator Team Leader role at Travel + Leisure Co.Guest Experience Host & Face to Face Lead Generator Team Leader1 week ago Be among the first 25 applicantsJoin to apply for the Guest Experience Host & Face to Face Lead Generator...