System & Support Administrator

1 week ago

Sydney, New South Wales, Australia Talenza Full time $80,000 - $120,000 per year

Are you passionate about using your tech skills to make a meaningful impact? Join a purpose-driven organisation where your work supports communities and drives positive change.

We're a well-established not-for-profit dedicated to [insert cause/mission if known], and we're on the lookout for a Systems & Support Administrator to join our close-knit IT team. This is a fantastic opportunity for someone with a broad technical background who thrives in a supportive, collaborative environment.

The Role:

As the Systems & Support Administrator, you'll play a key role in ensuring our internal systems and users are supported and secure. You'll be the go-to person for day-to-day support, while also taking ownership of systems administration tasks across our Windows environment.

This is a varied role covering Level 1 through Level 3 responsibilities, ideal for someone who enjoys both hands-on support and backend systems work.

Your Responsibilities:

  • Provide end-to-end IT support to staff (L1-L3), troubleshooting hardware, software, and network issues.
  • Administer and maintain Windows-based systems and services.
  • Manage Active Directory, including user provisioning, group policy, and security permissions.
  • Support and manage devices using Microsoft Intune.
  • Monitor and respond to security alerts via Microsoft Sentinel.
  • Work closely with the broader team to support ongoing IT projects and improvements.
  • Maintain documentation and contribute to process improvement initiatives.

What We're Looking For:

  • Proven experience in a Systems or IT Support role, ideally across L1-L3.

  • Strong skills in:

  • Windows Server and Desktop environments

  • Active Directory administration
  • Microsoft Intune (device and policy management)
  • Microsoft Sentinel (basic security alert monitoring/response)
  • A proactive mindset and willingness to take ownership of tasks.
  • Excellent communication and problem-solving skills.
  • A genuine passion for helping others and being part of a mission-led organisation.

What We Offer:

  • A meaningful role with a values-driven organisation.
  • Supportive team culture and flexible work arrangements.

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