Prisoner Support Officer

Job description

Agency Department of Corrections Work unit Through Care and Support Services

Job title Prisoner Support Officer Designation Administrative Officer 5

Job type Full time Duration Ongoing

Salary $88,297 - $92,687 Location Alice Springs

Position number 15841 RTF Closing 17/09/2025

Contact officer Eliza Revell on

About the agency

Apply online

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF

YOUR TERTIARY QUALIFICATIONS

Information for applicants – inclusion and diversity and Special Measures recruitment plans

The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates

people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment

process or job, please discuss this with the contact officer. For more information about applying for this position and the

merit process, go to the OCPE website.

Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures

plans, go to the OCPE website.

Primary objective

Ensure prisoner's individual needs in relation to welfare support, pre-release planning and external referrals are identified

and managed through their custodial sentence and during the transition period from prison to the community.

Key duties and responsibilities

1. Liaise and collaborate with departmental officers, other government agencies and non-government organisations to

provide relevant support services and welfare assistance to prisoners.

2. Engagement with prisoners regarding their needs, identify needs and referral to specialist internal and external services

and process prisoner requests for support in a timely manner.

3. Establish and maintain accurate statistical data collection and recording of the delivery of support services on the

Integrated Offender Management System consistent with Correctional Services policies and procedures for the

management of prisoners.

Selection criteria

Essential

1. Demonstrated high level of communication skills and ability to interact with people from diverse cultures, particularly

Aboriginal people from the Northern Territory region.

2. Demonstrated ability to identity issues, ability to problem solve and collaborate with internal and external stakeholders,

in a timely manner to address prisoner needs.

1. Experience in the collation and maintenance of accurate statical data for the recording of delivery of support services,

and documentation of accurate case notes and reporting.

1. Experience in delivering services and/or interventions in small groups and with involuntary participants.
2. Experience in the use of computers and associated software packages including mainframe databases, word processing,

spreadsheets and email applications.

1. Demonstrated high standard of organisational skills, ability to work unsupervised and knowledge of motivational

interviewing, cultural mediation and conflict resolution skills.

7. Demonstrated ability to actively engage and coordinate a range of service providers to support the welfare needs and

successful reintegration of prisoners into the community.

Desirable

1. Relevant qualifications in social welfare, Aboriginal studies or associated discipline.

2. Current driver's licence or ability to obtain.

Further information

The Department of Corrections has a Smoke Free Policy, including e-cigarettes. Staff are not permitted to smoke anywhere

on Department premises, facilities or in vehicles, nor whilst working off-site. The preferred applicant/s will be required to

complete a pre-employment questionnaire, and the successful applicant/s will be required to undergo a criminal history

check (confirmed by fingerprints and name check) prior to commencement of employment. An adverse criminal history will

not necessarily exclude an applicant from this position. All employees are subject to random drug and alcohol testing.