Individual Giving Coordinator

An exciting opportunity to work with a leading digital mental health organisation, adding value with your professional fundraising, campaigns and teamwork skills

• Full time, Permanent

• Not For Profit Salary packaging & benefits- package up to $18,550 per year

• Attractive location, close to public transport in Melbourne/ Sydney

• Opportunity to make an impact on the lives of individuals affected by complex mental health issues

Are you ready to make a difference in the mental health sector?

SANE is committed to creating a brighter future for Australians affected by complex mental health issues, by ending mental health inequity and social and economic exclusion. We provide free digital mental health support services and run a variety of mental health awareness, stigma reduction, research, and advocacy programs. We support diverse workforce segments, including those living with complex mental health issues, and the broader community. We are 100+ people with a volunteer work force of circa 60 people.

Visit to learn more about our work.

About the role

Reporting into the Fundraising Manager, and working in a high performing team, The Individual Giving Coordinator plays a key role in delivering SANE's new Fundraising Growth Strategy. The position is responsible for managing SANE's annual appeals, matched giving days, acquisition campaigns and growing the regular giving program. This role focuses on implementing elements of the fundraising calendar, coordinating campaigns across channels, supporting donor care functions, and ensuring accurate processing and reporting of donations

Key responsibilities of this role include:

• Project manage fundraising campaigns (appeals, regular giving, acquisition) on time and within budget
• Working with the Fundraising Manager develop and implement Regular Giving acquisition strategy across channels including telemarketing and digital
• Develop and implement donor retention strategies for both single gift donors and regular givers, including welcome and retention communications
• Drive income growth and exceed budget targets
• Set, monitor and report on targets including tracking of income and expenditure against budgets and donor retention and uplift
• Draft, proof, and coordinate content and collateral, including briefs, scripts, surveys, emails, and print materials.
• Support the approval and sign-off process for campaign assets
• Maintain campaign documentation and procedural records

About You

• Minimum 2 years' experience in fundraising, philanthropy, marketing or supporter engagement in a not-for-profit environment.

• Practical experience delivering campaigns across multiple channels

• Sound knowledge of Microsoft Office (especially Excel) and CRM or donor management systems.

• Strong written and verbal communication skills, including writing and editing content.

• Attention to detail, with strong administrative and data handling skills.

If this sounds like an exciting opportunity for you, please apply now

What's in it for you?

• A friendly and collaborative environment

• Hybrid work arrangements

• Additional days of Cultural and Ceremonial Leave per year

How to apply

To apply, please submit your resume and cover letter by Sunday 28 September 2025, addressing the criteria below:

• What qualifications, certifications and credentials (and relevant experience) do you have to support your application?

• Do you have the right to work in Australia?

• Would you require any reasonable adjustments during the recruitment process?

Please note: all SANE Employees are required to complete compliance checks including a National Police Check and Working with Children's Check.

Interested?

Applications will be reviewed as they come in so, please Apply Now

SANE is an Equal Opportunity Employer and we are proud champions of lived experience. We encourage applicants of all backgrounds, including people with lived experience of complex mental health, Aboriginal and Torres Strait Islander people, people with disabilities, people from CALD and LGBTQIA+ communities, and people of all ages to apply.

No agencies please, we've got this