Sales Development Representative

6 days ago

Melbourne, Victoria, Australia RMS Full time

About RMS Cloud

At RMS Cloud, our people create innovative solutions that empower the hospitality industry across the globe. As a rapidly growing SaaS company, we have developed a robust and fully integrated property management system with a comprehensive suite of native features, trusted by businesses in over 70 countries.

Every team member at RMS Cloud plays a key role in shaping the future of our platform and our business. Together, we are driving innovation and making a real impact on the global hospitality landscape.

Your Impact

As a
Sales Development Representative
at RMS, you'll be responsible for building pipeline momentum by qualifying inbound leads and driving smart, strategic outbound activity. You'll be the first point of contact for many future customers, shaping their early experience with RMS and setting the tone for long-term success.

What you'll be doing

  • Responding to inbound leads via phone, email and chat promptly and professionally
  • Running high volume outbound campaigns (calls, emails, LinkedIn messages) to uncover new prospects
  • Qualifying leads by assessing fit, challenges, timeline and budget using modern sales techniques
  • Booking high quality discovery meetings for our Sales Executives and Managers
  • Conducting micro-discovery calls to tailor your messaging to prospect needs
  • Researching organisations and decision makers to ensure relevant, personalised outreach
  • Working closely with Marketing to improve campaigns and share feedback from the market
  • Supporting lead generation from events including webinars, trade shows and on-site activations
  • Keeping accurate records in our CRM and contributing to market insights
  • Meeting and exceeding weekly KPIs including meetings booked, lead conversion and response time targets

What you'll bring

  • Experience in a sales development, business development or lead generation role
  • A proven ability to meet targets in a fast-paced, high-activity environment
  • Excellent communication skills, both written and verbal
  • Strong research and organisational skills, with a sharp eye for detail in CRM updates
  • Resilience, a positive mindset and a genuine eagerness to grow your career in SaaS sales
  • Confidence making high volumes of calls and handling objections effectively
  • Experience using CRM systems like HubSpot and familiarity with sales enablement tools
  • Knowledge of sales automation tools or AI-driven prospecting platforms

Why you'll love working here

  • Career Progression Opportunities – As we grow, you grow There's always room for advancement and new challenges to help you expand your career.
  • Freedom to Create – We want to hear your ideas You'll have the freedom to innovate and make an impact with yourwork.
  • Hybrid Work – Enjoy the best of both worlds with the flexibility to work from home and connect with the team in the office when needed.
  • Impactful Work in a Global Company – You'll be part of a growing global team where your work directly contributes to the success of our business and makes a real difference in the hospitality industry.
  • Inclusive & Collaborative Culture – We're a friendly, dynamic team where everyone's voice is heard, and working together drives our success.
  • An Innovative & Empowering Environment – Work in a space that encourages creativity, new ideas, and problem-solving to help you grow and thrive in your career.

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