Receptionist/Administration

Immediate start

A rare job opening at Preston Physiotherapy for a part time receptionist / administration team member.

Rapidly growing business, offering unrivalled opportunities for the right candidate.

Are you an experienced or aspiring receptionist with a passion for supporting rapidly growing businesses?

Are you looking for a role in an organisation that is purpose-driven and impacts thousands of lives each year?

Are you looking for a position that will allow you to thrive?

We are a thriving Physiotherapy practice with a strong entrepreneurial focus seeking a motivated individual to step up and work amongst our amazing admin team.

If you've got a natural ability for managing multiple tasks at any one-time, strong communication skills and a love of systems, this might be the perfect role for you

About you:

As someone who always aims for excellence, you get a high level of satisfaction from creating constant improvement in the businesses you work for. You are a highly motivated individual with a strong work ethic and sense of responsibility. You may or may not have experience in reception, but excellent organisational skills is a must. You are process driven.

You also have a desire to work in an organisation that is making a difference in the world and are seeking a role that allows you to feel a sense of purpose in the work you do.

If this is ticking all the boxes for you, we'd love to hear from you.

About the role:

We are looking for a rock star receptionist who is excited by the opportunity to grow within the business. You ideally have experience with customer service and knowledge of reception/administration duties would also be advantageous.

The role is fast-paced, so applicants need to have the ability to learn fast and prioritise tasks well.

Core responsibilities are varied and include:

· Customer service – answering phones, scheduling appointments, making clients feel welcome and helping the physiotherapists with their administration duties.

· Administration –​­ filing digital paperwork, sorting patient files (digitally), monitoring practitioner statistics and letters

· People Skills​­ – ensuring a positive attitude and warm environment for all staff and clients involved

Candidates must have a mature, professional demeanour with an understanding of high-level customer service, computer software and excellent problem-solving skills. A hands-on approach is imperative. Attention to detail and a desire to drive growth are also required.

We have very high expectations for this role - a fact that will excite the right candidate who is ready to roll up their sleeves and slide right on into their zone of genius, working for a company that supports clients to achieve their goals (and has huge capacity for growth)

Please note we require specific days covered, with room for growth in the future.

This role is very suitable for a University student due to being able to work outside of studying hours.

Hours required

Monday 3.30pm – 8pm*

Tuesday 3:30pm – 8pm*

This appointment is part-time. This role is proposed to commence ASAP with superannuation and holiday entitlements. We are closed on public holidays, so you get paid for being at home too

*The first few weeks both shifts will begin at 2:30pm to allow for additional training time.

About us:

We are a thriving and rapidly growing combination clinic. Preston Physiotherapy is our generalised Physiotherapy clinic, and Preston Pelvic Health is our expert pelvic health clinic, all conveniently located in the same building, in the heart of Preston.

We are a team of 14 staff, looking to add another gem to our family. We pride ourselves on having and upholding phenomenal culture, enjoyment at the workplace, regular staff team building events and work-life balance.

We work with private clients, TAC, Workcover, NDIS and more. Our clinic prides itself on excellent customer satisfaction, which can be seen on our google reviews.

**Please note the role includes training to use our digital software

Application process:

1. Apply with a resume AND cover letter (applicants without a cover letter cannot be considered)

2. First round, interview

3. Trial shift for 3 hours

4. Second round, zone of genius testing to determine your strengths for this role

5. Job offer

Applications close at 5pm on Monday 27th October 2025.

Applicants are first in best dressed. So don't wait for your opportunity to join our team as these roles often fill before the closing date.

Job Type: Part-time

Pay: $18.00 – $25.00 per hour

Benefits:

• Employee discount
• Parental leave

Experience:

• reception: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Authorisation:

• Australia (Required)

Work Location: In person