Receptionist/Medical Administrator

3 days ago

Battery Point, Tasmania, Australia Dr Emily Ryan, Plastic Surgeon Full time $60,000 - $80,000 per year

Receptionist / Medical Administrator – Private Plastic Surgery Practice | Battery Point, TAS

Casual/Part-Time | Specialist Clinic | Exceptional Patient Experience

Are you a warm, organised, and experienced medical administrator looking for a meaningful role in a specialist setting? Join our welcoming team in Battery Point, where your professionalism and attention to detail will help create a seamless experience for our patients and practitioners.

About Us

We are a growing private plastic surgery clinic dedicated to delivering high-quality care with compassion and discretion. Our practice offers a supportive and respectful environment where every team member plays a vital role in the patient journey.

The Role

As the first point of contact for our patients, you'll be responsible for managing front desk operations, coordinating appointments, and supporting the day-to-day administration of the clinic. You'll work closely with our Director and clinical team to ensure every patient feels cared for and every detail is handled with precision.

Key Responsibilities

Provide exceptional customer service via phone and in-person

Manage appointment bookings, referrals, and patient communications

Process payments, reconcile accounts, and manage invoicing

Liaise with hospitals, anaesthetists, Medicare, health funds, and third-party providers

Maintain patient records and practice databases

Coordinate procedures and theatre lists

Support clinic operations including supplies, IT, and facilities

What You'll Bring

  • Minimum 3 years' experience in medical reception/administration (specialist practice preferred)
  • Proficiency in Microsoft Office and medical practice software – Xestro experience desirable
  • Strong written and verbal communication skills
  • Exceptional customer service and interpersonal skills
  • High level of discretion and understanding of confidentiality
  • Ability to work independently and as part of a close-knit team
  • Organised, reliable, and committed to continuous learning

Why Join Us?

Work in a beautiful heritage location in Battery Point

Be part of a respectful, professional, and caring team

Part-time hours

Make a real impact in a boutique surgical practice

Opportunities to grow your skills in a dynamic environment

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