Branch Manager/General Manager

2 days ago

Laverton, Victoria, Australia Velocity Truck Centre Full time $120,000 - $250,000 per year
  • Influence business outcomes and team development directly
  • Lead safety, culture, and operational improvements across all departments
  • Make a tangible impact on customer experience and operational efficiency

About the Role

Due to an internal move, Velocity Truck Centres has an exciting opportunity for an experienced leader to take the reins at Daimler Trucks Laverton, one of the network's premier dealerships.

With a team of around 100 across new truck/van sales, parts, and service, you'll be at the heart of driving performance, boosting profitability, and shaping a high-performing, customer-focused culture.

We're looking for someone who thrives in a fast-paced environment, champions the needs of the customer, drives operational excellence, and leads with a people and safety-first mindset.

Key Responsibilities:

  • Lead and manage dealership operations, covering parts, service, and new truck and van sales.
  • Drive performance improvement initiatives to enhance customer satisfaction and dealership profitability.
  • Champion a safety-first culture, ensuring compliance with all safety requirements.
  • Develop and maintain strong relationships with customers, our OEM partner, and key stakeholders.
  • Oversee budgeting, forecasting, and financial reporting to drive profitability and cost efficiency.
  • Coach, develop, and empower employees to foster a collaborative and results-driven team environment.

What You'll Bring:

  • Strong leadership experience, with a proven track record of developing high-performing teams.
  • Experience in a similar operational management role, ideally within the automotive or heavy vehicle industry.
  • Demonstrated ability to manage P&L responsibilities and drive profitability through disciplined execution.
  • Strong commercial acumen, with the ability to identify and capitalize on business growth opportunities.
  • A commitment to safety and ensuring compliance with safety requirements.
  • Excellent interpersonal and communication skills, with a customer-focused mindset.
  • Demonstrated ability to collaborate across teams, sites and functions in a matrix organisation
  • Proficiency in Microsoft Office, CRM systems, and dealer management systems.

What makes this a great opportunity for you?

  • High-impact leadership role within a market-leading dealership group.
  • Autonomy to lead a team and drive strategic initiatives.
  • Direct influence on dealership growth and collaboration with executive leadership.
  • Competitive remuneration package, including performance-based incentives.
  • Career development and advancement opportunities within a global network.
  • Supportive team culture focused on professional growth and continuous improvement.

If you are a results-driven leader passionate about operational excellence and customer satisfaction, we encourage you to apply.

About Velocity Vehicle Group

Velocity Vehicle Group (VVG) has just celebrated 25 years in operation and is Daimler Trucks' largest dealership group globally. Velocity Truck Centres Australia, part of VVG, is the largest dealership group of Daimler Trucks in Australia. We sell and service Mercedes-Benz, Freightliner, and Fuso trucks across the country. Speed, Value, and Trust are at the heart of everything we do. We employ around 1,000 people in 19 locations across Australia.

Velocity Truck Centres is an equal opportunity employer that values diversity in the workplace.

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