Mortgage Broker

About the Role

As a Mortgage Broker/Investment Lending Manager, you will play a crucial role in facilitating financial transactions for clients. You will leverage your expertise and industry knowledge to achieve monthly submission, capacity assessment and settlement targets and contribute to the growth and success of our organisation.

Key Responsibilities

• Proactively engage with potential clients to understand their financial needs and loan requirements.
• Assess clients' eligibility for loans based on creditworthiness, income, and other relevant factors.
• Collaborate with clients to gather necessary documentation and information for loan applications.
• Research and analyze various loan products, interest rates, and terms to recommend suitable options to clients.
• Guide clients through the loan application process, answering their questions and addressing concerns.
• Liaise with lenders, underwriters, and other parties to ensure accurate and timely loan processing.
• Coordinate the preparation and submission of loan applications, supporting documents, and financial statements.
• Facilitate effective communication between clients and lenders to resolve any issues or additional requirements.
• Monitor the progress of the loan applications and provide regular updates to clients.
• Ensure compliance with industry regulations, internal policies, and legal requirements throughout the loan settlement process.
• Build and maintain strong relationships with clients, understanding their long-term financial goals and needs.
• Provide personalised advice and recommendations to clients, demonstrating expertise in loan products and market trends.
• Act as a trusted advisor, offering comprehensive financial solutions and suggesting refinancing opportunities when appropriate.
• Proactively follow up with clients to identify potential cross-selling or upselling opportunities.
• Cultivate and expand a network of industry contacts, including lenders, real estate agents, and financial advisors.
• Meet or exceed monthly loan submission, capacity assessment and settlement targets by actively seeking out new business opportunities though qualified networks.
• Maintain accurate records of client interactions, loan applications, and settlements using the company's CRM system.
• Generate reports on loan settlements, pipeline status, and other relevant metrics as required by management.
• Continuously monitor industry trends, competitor activities, and market conditions to adapt strategies and stay informed.

Key Skills& Qualities

• Proven experience as a broker or similar role in the financial services industry.
• Strong knowledge of loan products, underwriting processes, and relevant regulations.
• Excellent understanding of financial markets, interest rates, and industry trends.
• Demonstrated ability to develop and maintain strong client relationships.
• Exceptional communication, negotiation, interpersonal and sales skills.
• Highly organised with a keen attention to detail and the ability to multitask effectively.
• Self-motivated, proactive, and result-oriented with a drive to achieve targets.
• Proficiency in using CRM software, loan management systems, and Google Office Suite.

Experience

• Minimum 2 years of residential lending experience.
• Must have a strong attention to detail and be highly organised.
• Preferred experience with Infynity and HubSpot systems
• Experience with Property Hub and other Valuation systems required.

Qualification

• Certificate IV or Diploma in Finance and Mortgage Broking required.
• MFAA or FBAA National Industry Association Membership required.
• AFCA External Dispute Resolution Membership required