Intern

4 days ago

Sydney, New South Wales, Australia Vocare Speech Full time $60,000 - $90,000 per year

Company Description

Vocare empowers skilled migrants to thrive in the Australian workforce by transforming workplace communication. We partner with aged care, disability, and service organisations to deliver bespoke language workshops, AI-powered speech diagnostics, and cultural insight reports. Our mission is to build more confident speakers, stronger teams, and culturally safe workplaces—driving real outcomes in retention, productivity, and inclusion.

2 POSITIONS; Software Development and Customer Success & Community

We're looking for a curious and creative
Software Development Intern
to help us build and refine the next generation of our learning platform. You'll work closely with our CTO and product team to bring new features to life, test AI-powered speech tools, and help make communication training accessible to every frontline worker.

Responsibilities

  • Support in developing, testing, and debugging platform features
  • Help integrate APIs and machine learning components (e.g., speech recognition, scoring)
  • Improve user experience by assisting in front-end and dashboard design
  • Collaborate with linguists, designers, and the customer success team on feature delivery
  • Document workflows and contribute to technical discussions

Ideal Skills & Experience

  • Studying or recently graduated in
    Computer Science, Software Engineering, or related field
  • Basic experience with React, , or Python
    (bonus: Azure or Firebase)
  • Interest in
    AI, speech tech, or education technology
  • Self-motivated, detail-oriented, and eager to learn

What You'll Gain

  • Hands-on experience in a fast-scaling tech startup
  • Mentorship from experienced developers and startup founders
  • Exposure to AI, linguistics, and real-world product development
  • The chance to build technology that changes lives

About the Role

We're seeking a passionate and organised
Customer Success & Community Intern
to help us deliver incredible experiences for our clients and learners. You'll play a key role in supporting onboarding, managing customer communications, and gathering insights that help shape our product and impact.

Responsibilities

  • Support onboarding for pilot clients and learners
  • Assist in creating user resources, help guides, and FAQs
  • Track learner engagement and feedback across workshops and the app
  • Communicate with clients and partners with empathy and professionalism
  • Support community initiatives and events related to language and inclusion

Ideal Skills & Experience

  • Background or studies in
    communications, business, linguistics, psychology, or education
  • Excellent written and verbal communication skills
  • Tech-friendly — comfortable using CRM tools, spreadsheets, or online platforms
  • Empathetic, reliable, and culturally aware
  • Migrant lived experience or second-language perspective is highly valued

What You'll Gain

  • Real-world experience in customer success and stakeholder management
  • Insight into startup operations and scaling social impact ventures
  • Mentorship in communication, leadership, and storytelling
  • The opportunity to make a difference in people's lives every day

Even if you think you don't fit these roles exactly, reach out to us if you're interested. We are focused on the right kind of people who are willing to learn rather than role descriptions.

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