Clinic Administration Coordinator

• Position Title:Clinic
  Administration Coordinator
• Duration: Full-time 
  Fixed term until 30 June 2026
• Base Salary: $115,657- $123,948 p.a. (Admin
  Classification as per EBA)

WHO ARE WE?

Established in 1991, Danila Dilba Health
Service (DDHS) is an Aboriginal community-controlled organisation committed to
providing culturally appropriate, comprehensive primary health care services
and community development within the Biluru (Aboriginal) community of the Yilli
Rreung (Greater Darwin) Region in the Northern Territory.

ABOUT THE
ROLE

The role provides high-level administrative
coordination and compliance support within a primary health care setting,
ensuring efficient clinic operations and adherence to accreditation and
regulatory requirements. Working collaboratively with clinic leadership and the
Clinical Excellence team, the position supervises clinic reception staff,
drivers and Indigenous Outreach Workers. Additionally, this position manages
documentation and reporting systems, supports audit and accreditation
processes, and ensures culturally safe service delivery. The role also involves
liaising with internal and external stakeholders, contributing to continuous
quality improvement, and upholding the values and cultural integrity of Danila
Dilba in all aspects of work.

WHAT YOU WILL DO

• Provide high-level
  administrative coordination and operational support across the clinic and
  compliance functions to ensure efficient and responsive service delivery.
• Support and monitor
  accreditation, certification, and compliance activities, including preparation
  for audits, documentation, evidence collection, and stakeholder follow-up.
• Supervise and manage a small
  team of administrative and support staff, including performance management,
  rostering, training, and development.
• Coordinate clinic and service
  meetings, including agenda preparation, minute-taking, and documentation of
  outcomes and follow-ups.
• Manage clinic consumables,
  supplies, and facilities including scheduling of equipment and vehicle
  maintenance.
• Support financial and billing
  functions, including Medicare and documentation required for revenue
  generation.

SELECTION CRITERIA

Essential

• Diploma of Management (or similar) and/or extensive demonstrated
  experience in providing high-level administrative support.
• Well-developed knowledge of, and contemporary experience in, working
  with clients with chronic health conditions and relevant management strategies.
• Knowledge of the social determinants of health (environment, economic
  and social inequalities) that have a profound impact on the health and
  well-being of Aboriginal and Torres Strait Islander people.
• Demonstrated ability to use culturally sensitive ways to ensure
  improved client access to DDHS and/or other health services.
• Proven teamwork, communication, and interpersonal skills with the
  ability to constructively negotiate outcomes with a diverse range of people and
  service providers.
• High level of personal resilience and flexibility with the ability to
  deal with challenging situations.
• Demonstrated computer skills, especially in the use of client
  information systems or similar.

Desirable

• Experience working in Primary Health Care Clinic
• Experience or knowledge in Medicare
• Minimum 5 years? experience in a similar field
• Experience in compliance and governance

• 6 weeks annual leave.
• 5 days paid leave during
  end-of-year shutdown (in addition to annual leave).
• Salary packaging up to
  $15,990 per annum, plus additional packaging options.
• Career development and training opportunities

For further information, please contact ? Chen
Rocco | title: Clinic Manager- Louise Beahan | phone number

• Willing to undergo a Police
  Check.
• Ability and willingness to
  obtain a Working with Children Clearance (Ochre Card).
• Current driver?s licence.
• Current CPR certificate or
  the preparedness to gain one within 6 months of commencement.

• Fully vaccinated against
  COVID-19 or an exemption as listed on the Australian Immunisation Register
  (AIR) be submitted.

• Full rights to work in
  Australia.